INDEX
jHpDVu
jHpDVu
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Chalenge Implementati Results<br />
ISSUE<br />
INVOICE<br />
AFTER CLOSING<br />
TRANSACTION<br />
(FUNCTION 78)<br />
After closing a transaction at<br />
the checkout, employees/shop<br />
assistants were unable to provide<br />
customers with their invoice.<br />
Creation of a feature in POS that<br />
allows the invoice to be issued<br />
after closing the transaction at<br />
the checkout (function 78).<br />
REDUCTION IN THE TIME<br />
TAKEN FOR CUSTOMERS TO<br />
RECEIVE THEIR INVOICE AFTER<br />
MAKING A PURCHASE<br />
-100 %<br />
CATEGORY<br />
SERVICE<br />
CUSTOMER ENGAGEMENT<br />
TEAM MEMBERS<br />
ANÍBAL RAMOS<br />
CARLOS SILVA<br />
CESAR MOREIRA<br />
DAVID MILHEIRO<br />
FERNANDO GOMES<br />
MADALENA RUAS<br />
ROSARIO VIEIRA<br />
TÂNIA SILVA<br />
PROJECTS 103<br />
RETAIL BOOK of INNOVATION 2016
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