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GLOBAL<br />

PERSONNEL<br />

ADMINISTRATION<br />

& PAYROLL PORTAL<br />

Chalenge Implementati Results<br />

FIVE<br />

PROJECTS 84<br />

CATEGORY<br />

PROCESS<br />

TEAM MEMBERS<br />

PEDRO COELHO<br />

CLAUDIA MARTINS<br />

MÁRIO QUEIRÓS<br />

There are many internal processes<br />

for which we do not have a<br />

structured tool to interact with<br />

business units. This interaction<br />

was carried out mainly by e-mail<br />

and the information stored in files<br />

and different tools that were not<br />

connected. The Human Resources<br />

staff spent a lot of time looking<br />

for and validating information.<br />

Set up a portal in the Sonae<br />

Intranet to be used with two<br />

main goals: a single source<br />

of information for the Human<br />

Resources staff for all the different<br />

payroll processes and for the<br />

business units and a single point<br />

of contact for the transactional<br />

processes.<br />

PROCESS STANDARIZATION<br />

100%<br />

REDUCTION IN THE<br />

VOLUME OF EMAILS<br />

-50%<br />

RETAIL BOOK of INNOVATION 2016

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