INDEX
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THE TRANSFORMATION OF<br />
SONAE’S<br />
IT ORGANIZATION<br />
Chalenge Implementati Results<br />
FIVE<br />
PROJECTS 88<br />
CATEGORY<br />
PROCESS<br />
TEAM MEMBERS<br />
ANA HELENA GONÇALVES<br />
DAVID ALVES<br />
ANA RUTE AZEVEDO<br />
ANDRÉ SANTO<br />
ANTÓNIO MOREIRA<br />
ANTÓNIO SOARES<br />
BRUNO MOURÃO<br />
FILIPA FERREIRA<br />
LUCIA CARDOSO<br />
PEDRO TORRES<br />
PEDRO TRÓIA<br />
RITA VIANA<br />
RUI VELOSO<br />
SABINA MARTINS<br />
SANDRA MONTEIRO<br />
Transform the BIT subculture, so<br />
that it is aligned with the Sonae<br />
Culture, exploring the potential<br />
of the team under the mindset<br />
“Doing business, building future<br />
retail”.<br />
Enhancement of our operating<br />
model that was strengthened<br />
by clearer communication (town<br />
meetings, kickoff meetings,<br />
team-building and Christmas<br />
dinner), the launch of a new image<br />
and mindset, but also through<br />
other initiatives (workshops and<br />
external events). Finally, the most<br />
disruptive step was taken affecting<br />
500 employees with the move to<br />
a brand new office, promoting a<br />
more collaborative environment.<br />
DECREASE IN DELIVERY<br />
LEAD TIME<br />
-18%<br />
DECREASE IN AVERAGE PROBLEM<br />
RESOLUTION LEAD TIME<br />
-14%<br />
INCREASE IN THE AMOUNT<br />
OF TIME DEDICATED TO<br />
STRATEGIC FUNCTIONS<br />
+112%<br />
INCREASE OF EMPLOYEE’S<br />
SATISFACTION<br />
+7%<br />
BIT SOCIAL MEDIA<br />
ENGAGEMENT<br />
300%<br />
RETAIL BOOK of INNOVATION 2016
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