INDEX

TASK
MANAGEMENT
Chalenge Implementati Results
The store manager struggles
to coordinate day-to-day activities
with staff work schedules. Even
when achieved, the communication
process is difficult, because
Improving Our Work board
does not have work schedule
information, despite the fact that
schedules are continually changing.
Task management is a module
of Max Pro, which is a Workforce
Management tool. In Task
Management, the store manager
plans the most important team
activities. In the work chart, the
team can see different tasks
identified with different colors,
which are then integrated into
the work schedule.
REDUCTION OF THE STORE
MANAGERS’ WORKING HOURS
PER YEAR AFTER ROLLOUT
HAS BEEN COMPLETED
-30,000H
HONORABLE MENTION AT THE
SONAE INNOVATION AWARDS 2016
CATEGORY
PROCESS
TEAM MEMBERS
JOSÉ A. CORREIA
SANDRA AZEVEDO
PROJECTS 49
RETAIL BOOK of INNOVATION 2016