INDEX
jHpDVu
jHpDVu
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E-COMMERCE<br />
DARK STORE<br />
LISBON<br />
Chalenge Implementati Results<br />
Increase service availability<br />
to grow E-commerce in Lisbon,<br />
reduce out-of-stocks and increase<br />
operational efficiency.<br />
A unique hybrid model with<br />
a dark store and in-store picking<br />
at Continente Telheiras has led<br />
to sustainable growth with a strong<br />
value proposition, capitalizing<br />
on the characteristics of the dark<br />
store model. It currently serves<br />
all the customers from the Lisbon<br />
area and allows for future growth<br />
within the region.<br />
DECREASE IN OUT-OF-STOCKS<br />
-16%<br />
AVERAGE NUMBER<br />
OF ORDERS PER DAY<br />
IN LISBON<br />
800<br />
CATEGORY<br />
STRUCTURE<br />
CHANNEL<br />
TEAM MEMBERS<br />
PEDRO SANTOS<br />
LUIS CRUZ<br />
NUNO ALMEIDA<br />
PAULO RITO<br />
PEDRO PINTO<br />
RUI LOURENÇO<br />
TIAGO SILVA<br />
PROJECTS 109<br />
RETAIL BOOK of INNOVATION 2016
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