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Time Management - Marc Mancini

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100<br />

<strong>Time</strong> <strong>Management</strong><br />

Know Your Audience<br />

One fundamental mistake many people make in writing is<br />

failing to take into account the reader. People respond differently<br />

to written communications and, these days, most people don’t<br />

have the time or patience to read carefully.<br />

People now want information in a quick and easy format.They want<br />

to learn right away how the communication may affect them.They<br />

want to be able to skim, looking for the details that are important to<br />

them, without having to read too carefully the information that they<br />

don’t need.<br />

Keeping your reader in mind as you write will help ensure that others<br />

get what you need them to know.<br />

Recast into an active (and more intelligible) form, this sentence<br />

would read more easily as follows: “The advisory committee<br />

outlined procedures that everyone found acceptable.”<br />

Another problem with using passive constructions is that<br />

they allow you to omit the agent, whoever is doing the action.<br />

For example: “Any errors should be reported to the HR staff<br />

immediately.”<br />

So, who’s responsible for reporting the errors? We all know<br />

the axiom—when everyone is responsible, no one is responsible.<br />

2. Replace negatives with positives. No, not, none, and other<br />

words with negative connotations set off confused and counterproductive<br />

feelings in the reader. For example: “To not prioritize<br />

will not help us and will, unfortunately, lead to failure.”<br />

This would be better phrased: “To prioritize will help us succeed.”<br />

3. Edit long sentences into shorter units. As one expert puts it:<br />

“If you can’t say it in one breath, it’s too long.” Consider this<br />

statement: “This personal organizer is not only compact, but it’s<br />

also very complete and it has numerous features that will help<br />

you streamline your business-related activities, as well as your<br />

personal life, with the added advantage of being affordable.”<br />

This version would be more effective: “This compact and

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