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Time Management - Marc Mancini

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78<br />

<strong>Time</strong> <strong>Management</strong><br />

Deadlines help firm up prioritization. When you delegate, always<br />

set deadlines, including intermediary status review dates.<br />

Entertain input from the person you delegate to. If you empower<br />

the person in the process, by sharing responsibility from the<br />

start, you’ll reinforce his or her motivation.<br />

8. Establish a reporting method. To leave vague the reporting<br />

methods for intermediary and final deadlines is dangerous. Must<br />

feedback be written? Oral? Lengthy? Summarized? Articulate<br />

your expectations to the person you delegate to. Doing so will<br />

ensure professional, responsible, and orderly feedback. An<br />

added advantage: if written, the report can be easily shared with<br />

others.<br />

9. Encourage questions. At the end of your explanation,<br />

encourage the person to ask any questions that may be still<br />

unvoiced. If none are forthcoming, do a comprehension check;<br />

have the person summarize the assignment as he or she understands<br />

it. You’ll almost certainly need to clarify some details.<br />

You may even wish to “walk” the person through the task. This<br />

is a powerful, hands-on method for testing his or her comprehension<br />

of the job. Now is also the time to offer trade-offs if you<br />

get the it’s-not-my-job reaction. Finally, summarize steps 4<br />

through 9 in a brief, written memo to the person and, if appropriate,<br />

send a copy to your boss.<br />

Providing Resources<br />

When you delegate a task, you need to make sure the person<br />

has everything necessary to perform the task:<br />

• Sufficient authority to make necessary decisions. If a certain amount of<br />

autonomy saves you time, a reasonable level of autonomy will save<br />

time for the person you’re delegating to. Also, if the person needs<br />

to come to you for decisions, how much effort and time are you<br />

saving by delegating?<br />

• Access to all resources necessary for the task. The person should not<br />

have to ask for access, one item at a time.That’s a waste of time,<br />

for both of you, and not smart delegation.

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