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Time Management - Marc Mancini

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146<br />

<strong>Time</strong> <strong>Management</strong><br />

• Don’t “shout.” An Internet etiquette has evolved that customarily<br />

interprets words typed in all capital letters as<br />

shouting. (Not only that, but messages in all caps are<br />

harder to read for most people.) Italics and bolds, used<br />

sparingly, are better for emphasis. Unnecessary “urgent”<br />

message icons are extremely annoying, too.<br />

• Copy only those who need to know. It takes so little time<br />

and effort to copy a message—but if the added recipients<br />

don’t need the message, you’re just cluttering their inboxes.<br />

• Send long messages as file attachments, rather than<br />

putting the bulk of the information in the body of the message.<br />

Use the e-mail as a cover letter, to summarize the<br />

content of the file and indicate any action needed.<br />

• Check your e-mail regularly, but not constantly.<br />

Depending on the quantity and urgency of e-mail you<br />

receive, once an hour to twice a day might be sufficient<br />

for you. Above all, don’t become obsessive about reading<br />

each e-mail as soon as it arrives. That may interrupt the<br />

flow of your work and thoughts.<br />

• Protect your in-box. Use software to filter out unsolicited<br />

messages (spam) and redirect them to a “junk” folder.<br />

• Print out critical information only. If, for example, a colleague<br />

e-mails you her flight arrival time, make a note of<br />

it in your calendar; don’t print out the e-mail. It wastes<br />

paper and it may later waste your time, as you try to find<br />

it. However, if you must compare multiple e-mail documents,<br />

printing them out may be easier and faster than<br />

working from multiple windows.<br />

• Become friends with the delete key/icon. Most electronic<br />

messages deserve to be trashed. Otherwise, forward it,<br />

act on it, or file it.<br />

• Answer questions by inserting responses into the body of<br />

the message. This spares the recipient the inconvenience<br />

of usually jumping up and down in the message. But tell<br />

him or her at the beginning of your reply that you’re doing<br />

this.<br />

TEAMFLY

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