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7.0<br />

August 23rd.<br />

GENERAL MOTORS CORPORiTION.<br />

I visited this service station at Minneapolis in the week of<br />

The General Motors Corporation Service Centre,<br />

consists of show room and a shop for repairs of exclusively GMC<br />

trucks.<br />

Apart from the sale of new GMC trucks the organisation<br />

also handles the repairs of vehicles on warranty and then after sale<br />

services.<br />

I was conducted around the shop by the Workshop Manager who<br />

showed to me the various types of GMC vehicles around the show room,<br />

and then in the yard. He also explained me the basis for the<br />

selection of the various engines for the different models.<br />

the engines I saw are Duetz, Cummins and Caterpillar.<br />

Among<br />

This visit was arranged to make aware or acquainted with the<br />

warranty system. GMC is the sole supplier of trucks to Land O'Lakes<br />

Fridley terminal and the whole fleet is entirely GLIC. During my<br />

visit to the shop therefore, a lot of time was spent explaining to<br />

me the paper work necessary for the vehicles on warranty. We went<br />

through the various paper work and then later saw the actual<br />

repairs taking place.<br />

DNO/fmn.<br />

3/11/1982.<br />

•. /27

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