(PDF, 101 mb) - USAID

UGADA COFFEE EXPRESS 3l/8/82
b) Naaement of Time:
The management people are the last ones in and the first
ones out. Very few people are on time, and many leave
as much as one to one and a half hours early. In a
two-week period, I had three appointments with the General
Manager who failed to keep any one of the appointments
without notification. Furthermore, the U.C.T.U. has 150
vehicles with only 100 operating, and this situation has
existed for some time. Sinco they are carrying 150 drivers
and turnboys on their payroll, at lease one-third are not
working at any given time.
c) HousekeeDinm;
Here is a good indication of the management's inefficiency.
In order to gain maximum efficiency, the workplace must
be kept clean and orderly. The Kawempe terminal is one
big Jvjk yard. On September 30 I wrote a memo to the
General Manager about the housekeeping and security of
the terminal. On October 4 we had a meeting with the
General Manager and his staff to discuss the problem, and
it was agreed that it would be taken care of immediately.
One month later the condition still exists.
d) Security:
Security is practically non-existant. While they do have
police guards and a gate person, people come and go continually.
I see many people both bringing in and leaving
with packages that are never checked.
There are always 50 to 75 people milling around in front
of the offices. On the street, in front of the gates,
there are as many, or more, milling about. We discussed
this with the management staff at the October 4 meeting,
and also talked about increasing security. As of this
date, no measures have been taken to improve this area.
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