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Transaction Express User Guide - Merchant Service Group

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[<strong>Transaction</strong> <strong>Express</strong> <strong>User</strong> <strong>Guide</strong>]<br />

Force<br />

Auth /<br />

Offline<br />

Sale<br />

Access this by selecting Transact > Force Authorization/Offline Sale from the left<br />

navigation menu.<br />

Authorizations received via telephone (also known as forced authorizations) can be<br />

entered in <strong>Transaction</strong> <strong>Express</strong> by using the Force Authorization transaction. To record<br />

a forced authorization, you will need the Authorization Code and Authorization Date<br />

received from the Voice Authorization number you called to gain the authorization.<br />

The Force Authorization screen can be accessed by selecting Force Authorization under<br />

the Transact heading on the left navigation menu.<br />

The Force/Voice Authorization screen is very similar to that of the sale screen. Required<br />

fields are noted by their color coding.<br />

In addition, there are two additional fields required to process a Force/Voice<br />

Authorization:<br />

• Authorization Code—This is the authorization code which was provided when<br />

the Voice Authorization number was called for this transaction<br />

• Authorization Date—This is the date on which the Authorization code was<br />

provided.<br />

Once the required fields and any optional fields are completed, press the Settle button.<br />

This transaction is now queued up to settle with your daily batch.<br />

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