Transaction Express User Guide - Merchant Service Group

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Recurring Reports – Recurring Problem Summary 64 [Transaction Express User Guide] Access this by selecting Reports > Recurring Problem Summary from the left navigation menu. The Recurring Problem Summary report will list all Recurring Profiles which have been Declined when they attempted to process within the dates you specify. Payment Type includes: • All • Credit Card • Purchase Card Recurring Status includes: • All • Active • Inactive • Expired Press Submit after all of your search criteria is set to return the results. Clicking on the Recurring ID will route you to the Recurring Profile for that customer. Clicking on Payment # will provide a Recurring Transaction History Summary for the date range of your report. Clicking on # of Declines will provide a Recurring Declined Transaction History. Once displayed, you will be able to Resubmit any of the transactions which were declined for a new Authorization attempt.
[Transaction Express User Guide] Payment Number output: Decline Number output: 65
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Transaction Express User Guide - Merchant Service Group

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