Transaction Express User Guide - Merchant Service Group

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Account Settings – Duplicate Transaction Check 74 Access this by selecting Admin > Duplicate Checking Maintenance [Transaction Express User Guide] Duplicate Transaction Checking will monitor transactions and will decline any duplicates which are processed in the specified timeframe. Duplicate Checking Type will default to No Duplicate Checking. Additional settings are: • Credit Card Only • ACH Only • ACH and Credit Card At this time, Credit Card only is the only available option if Duplicate Checking is activated. Duplicate Checking Criteria will set the transaction data elements which are validated to determine if a transaction is a duplicate. Options include: • PAN/Acct/Amt—This selection will validate the Payment Account Number and the Amount of the transaction. • PAN/Acct/Amt/CustRefID—This selection will validate the Payment Account Number, Amount of the transaction and the Customer Reference ID which was assigned. Duplicate Checking Time Period specifies the timeframe that you would like Duplicate transactions to be checked for and declined. Duplicate Checking Time Period is in Seconds. The minimum time is 1 second and the maximum is 86400 seconds (24 hours) Once all Duplicate Check options are set, press Submit to save your changes.
[Transaction Express User Guide] Account Settings – Receipt Header / Footer Customization Access this by selecting Admin > Receipt Header/Footer Customization from the left navigation menu. Receipt Header / Footer Enabled options: • Yes—Indicates Custom Receipt Header / Footer is enabled. • No—Indicates Custom Receipt Header / Footer is disabled. Receipt Header / Footer Alignment Options: • Left—Aligns the message on the left of the receipt. • Right—Aligns the message on the right of the receipt. • Center—Aligns the message in the center or the receipt. Receipt Header Text: This is where you will place the verbiage which will appear on your receipt header Receipt Footer Text: This is where you will place the verbiage which will appear on your receipt footer Press Update to save the changes to your receipt header and footer. The text supplied will appear on all receipts until changed or disabled. 75
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Transaction Express User Guide - Merchant Service Group

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