Samsung ML-3051N - User Manual_9.08 MB, pdf, ENGLISH
Samsung ML-3051N - User Manual_9.08 MB, pdf, ENGLISH
Samsung ML-3051N - User Manual_9.08 MB, pdf, ENGLISH
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9 Troubleshooting<br />
This chapter provides helpful information for what to do if you encounter<br />
an error while using your printer.<br />
This chapter includes:<br />
• Clearing paper jams<br />
• Troubleshooting checklist<br />
• Understanding the Status LED<br />
• Understanding display messages<br />
• Toner cartridge-related messages<br />
• Solving general printing problems<br />
• Solving print quality problems<br />
• Common Windows problems<br />
• Common Macintosh problems<br />
• Common PostScript problems<br />
• Common Linux problems<br />
Clearing paper jams<br />
Note<br />
When removing paper that is jammed in the printer, if possible<br />
always pull the paper in the direction that it normally moves so<br />
as not to damage internal components. Always pull firmly and<br />
evenly; do not jerk the paper. If the paper tears, ensure that all<br />
fragments of paper are removed; otherwise a jam will occur<br />
again.<br />
When a paper jam occurs, the Status LED lights red. Open and close the<br />
front cover. The jammed paper automatically exit the printer.<br />
If the paper does not exit, check the display on the control panel. The<br />
message indicating the corresponding location of the paper jam<br />
appears. Refer to the table below to locate the paper jam and to clear it:<br />
Message Location of Jam Go To<br />
Paper Jam 0<br />
Open/Close Door<br />
In the paper feed area<br />
(tray 1, optional tray 2, multipurpose<br />
tray)<br />
below<br />
Paper Jam 1<br />
Open/Close Door<br />
Paper Jam 2<br />
Check Inside<br />
Duplex Jam 0<br />
Check Inside a<br />
Around the toner cartridge page 9.3<br />
In the paper exit area page 9.3<br />
In the duplex area page 9.4<br />
Duplex Jam 1<br />
Open/Close Door a In the duplex area page 9.5<br />
a. <strong>ML</strong>-<strong>3051N</strong>D only<br />
In the paper feed area<br />
In the tray 1<br />
1 Pull the tray 1 open.<br />
9.1