Exploring patient participation in reducing health-care-related safety risks

More documents

Recommendations

Info

Exploring patient participation in reducing health-care-related safety risks 110 3. European Council recommendation on patient safety, including the prevention and control of healthcare associated infections. Brussels, Council of the European Union, 2009 (http://ec.europa.eu/health/ph_systems/docs/patient_rec2009_en.pdf, accessed 1 May 2012). 4. Allegranzi B et al. Burden of endemic health-care-associated infection in developing countries: systematic review and meta-analysis. Lancet, 2011, 377(9761):228−241. 5. Longtin Y et al. Patient participation: current knowledge and applicability to patient safety. Mayo Clinic Proceedings, 2010, 85:53–62. 6. World Alliance for Patient Safety. London declaration. Geneva, World Health Organization, 2006 (http://www.who.int/patientsafety/patients_for_patient/ London_Declaration_EN.pdf, accessed 1 May 2012). 7. What you can do to make healthcare safer. A consumer fact sheet. Boston, MA, National Patient Safety Foundation, 2008 (http://www.npsf.org/wp-content/ uploads/2011/10/WhatYouCanDo.pdf, accessed 1 May 2012). 8. WHO patient safety curriculum guide for medical schools. Geneva, World Health Organization, 2009 (http://whqlibdoc.who.int/publications/2009/9789241598316_ eng.pdf, accessed 5 September 2011). 9. WHO guidelines for safe surgery 2009: safe surgery saves lives. Geneva, World Health Organization, 2009 (http://www.who.int/patientsafety/safesurgery/ tools_resources/9789241598552/en/, accessed 1 May 2012). 10. The second global patient safety challenge: safe surgery saves lives. First International Consultation Meeting, Geneva, Switzerland, 11–12 January 2007. Background paper – draft for discussion. Geneva, World Health Organization, 2006 (http://www.who.int/ patientsafety/events/media/SSSL_backgnd_paper.pdf, accessed 1 May 2012). 11. Leape LL. Error in medicine. Journal of the American Medical Association, 1994, 272:1851–1857. 12. Relatório resumo dos indicadores da LIC no País em relação ao ano de 2010 [2010 national resumed report on indicators of the waiting list for surgery]. Lisbon, UCGIC, 2011 (www.portugal.gov.pt/pt/GC18/Documentos/MS/SIGIC_2005_2010.pdf accessed 29 March 2011). 13. Gomes P, Lapão LV. The SIGLIC system for improving access to surgery in Portugal. The Electronic Journal Information Systems Evaluation, 2011, 14(1):160–166 (http:// www.ejise.com/issue/download.html?idArticle=709, accessed 26 April 2011). 14. Portuguese Ministry of Health. Regulamento do SIGIC. Portaria n.º 45/2008 [[SIGIC regulation. Ordinance No. 45/2008]. Diário da República, I Série, 2008, 10:526–536 (http://www.min-saude.pt/NR/rdonlyres/E45DAD16-FC25-4DB0- 9A0F-C0E860BEE8D7/0/Portaria45_2008.pdf, accessed 4 April 2011). 15. Manual de gestão de inscritos para cirurgia, processo de gestão do utente [Managment guide on waiting lists]. Lisbon, Central Administration Services of the Portuguese Health System (ACSS), 2005. 16. Portugal health system performance assessment. Copenhagen, WHO Regional Office for Europe, 2010 (http://www.euro.who.int/__data/assets/pdf_file/0006/131766/ E94518.pdf. accessed 12 May 2012). 17. Fragata JIG. Erros e acidentes no bloco operatório: revisão do estado da arte [Accidents and errors in the operating theatre: incidence and mechanisms]. Revista Portuguesa de Saúde Pública, 2010, 10:17–26 (http://apps.elsevier.
Patient participation in elective surgery safety in Portugal es/watermark/ctl_servlet?_f=10&pident_articulo=13189855&pident_ usuario=0&pcontactid=&pident_revista=323&ty=112&accion=L&origen=elsevier &web=www.elsevier.es&lan=&fichero=323vVol Temat(10)n00a13189855pdf001. pdf, accessed 11 May 2011). 18. Mansoa A et al. Eventos adversos na prestação de cuidados hospitalares em Portugal no ano de 2008 [Adverse events in Portuguese hospitals in 2008]. Revista Portuguesa de Saúde Pública, 2011, 29(2):116–122 (http://www.sciencedirect.com/ science/article/pii/S0870902511700153, accessed 8 August 2012). 19. Annual epidemiological report on communicable diseases in Europe 2010. Stockholm, European Centre for Disease Prevention and Control, 2010 (http://www.ecdc. europa.eu/en/publications/Publications/1011_SUR_Annual_Epidemiological_ Report_on_Communicable_Diseases_in_Europe.pdf, accessed 10 May 2011). 20. Segurança do doente, eventos adversos em hospitais Portugueses: estudo piloto de incidência, impacte e evitabilidade [Patient safety, adverse events in Portuguese hospitals: a pilot study of incidence, impact and preventability]. Lisbon, National School of Public Health, 2011 (http://www.ensp.unl.pt/ensp/paginas_noticias/ brochura_estudo_ea2011.pdf, accessed 20 Ocotber 2011). 21. Inquerito nacional de prevalencia de infeccao [National inquiry on infection prevalence]. Lisbon, Portuguese Directorate General of Health, 2009 (http://www.dgs.pt/ upload/membro.id/ficheiros/i012628.pdf, accessed 1 May 2012). 22. Pina E et al. Infeccoes associadas aos cuidados de saude e seguranca do doente [Health care associated infections and patient safety]. Revista Portuguesa de Saúde Pública, 2010, 10:27–39 (http://apps.elsevier.es/watermark/ctl_servlet?_f=10&pident_ articulo=13189856&pident_usuario=0&pcontactid=&pident_revista=323&ty=1 13&accion=L&origen=elsevier&web=www.elsevier.es&lan=es&fichero=323vVol Temat(10)n00a13189856pdf001.pdf, accessed 11 May 2011). 23. Drösler S, Romano P, Lihan W. Health care quality indicators projects: patient safety indicators report 2009. Paris, Organisation for Economic Co-operation and Development, 2009 (OECD Health Working Papers No. 47; http://www.oecd.org/ dataoecd/56/31/44192992.pdf, accessed 2 June 2011. 24. Coulter A et al. Where are the patients in decision-making about their own care? Copenhagen, WHO Regional Office for Europe and European Observatory on Health Systems and Policies, 2008 (http://www.who.int/management/general/ decisionmaking/WhereArePatientsinDecisionMaking.pdf, accessed 12 May 2012). 25. A Declaration on the Promotion of Patients’ Rights in Europe. European Consultation on the Rights of Patients. Amsterdam, 28–30 March 1994. Copenhagen, WHO Regional Office for Europe, 1994 (http://www.who.int/genomics/public/eu_declaration1994. pdf, accessed 20 April 2011). 26. Convention for the Protection of Human Rights and Dignity of the Human Being with regard to the application of Biology and Medicine: Convention on Human Rights and Biomedicine. Oviedo, Council of Europe, 1997 (http://conventions.coe.int/Treaty/ en/Treaties/Html/164.htm, accessed 15 May 2011). 27. European Charter of Patients’ Rights. Basis document. Rome, Active Citizenship Network, 2002 (http://www.patienttalk.info/european_charter.pdf accessed 15 April 2011). 28. Directive 2011/24/EU of the European Parliament and of the Council of 9 March 2011 on the application of patients’ rights in cross-border healthcare. Strasbourg, European 111
Page 1 and 2:
Exploring patient participation in
Page 3 and 4:
ABSTRACT Patients’ rights have be
Page 5 and 6:
iv Patient information: the link be
Page 7 and 8:
vi LIST OF TABLES, FIGURES AND BOXE
Page 9 and 10:
ACKNOWLEDGEMENTS The editors would
Page 11 and 12:
LIST OF ABBREVIATIONS ABHR alcohol-
Page 13 and 14:
FOREWORD Health is a social value a
Page 15 and 16:
ChApTER 1. pATIENTS’ RIGhTS AND p
Page 17 and 18:
Box 1 .1 . contd Reporting and Lear
Page 19 and 20:
The causal mechanisms through which
Page 21 and 22:
» be involved in routine monitorin
Page 23 and 24:
elationships within the complex env
Page 25 and 26:
ChApTER 2. pATIENTS’ RIGhTS AND p
Page 27 and 28:
CoE Recommendation 2006/7 of the Co
Page 29 and 30:
The 2005 United States act on patie
Page 31 and 32:
The right to participate in policy-
Page 33 and 34:
The right to participate in quality
Page 35 and 36:
» engaging with patient representa
Page 37 and 38:
hampered by the written and spoken
Page 39 and 40:
prevents misunderstandings and shap
Page 41 and 42:
Health care providers should nevert
Page 43 and 44:
Recommendation 7 - Encourage the av
Page 45 and 46:
20. Constitution of the World Healt
Page 47 and 48:
ChApTER 3. pATIENT pARTICIpATION IN
Page 49 and 50:
awareness of the sociomedical burde
Page 51 and 52:
Patient participation in hand hygie
Page 53 and 54:
Page 55 and 56:
Page 57 and 58:
Page 59 and 60:
Page 61 and 62:
Blood transfusion safety in France:
Page 63 and 64:
Page 65 and 66:
Box 4 .1 . Definitions of adverse e
Page 67 and 68:
Fig . 4 .4 . Distribution of advers
Page 69 and 70:
Page 71 and 72:
Page 73 and 74: The heterogeneity of situations and
Page 75 and 76: Blood transfusion safety in France:
Page 83 and 84: Fig . 4 .12 . Patients’ response
Page 91 and 92: Patient safety, rights and medicati
Page 97 and 98: Fig . 5 .3 . Frequency with which d
Page 107 and 108: ChApTER 6. pATIENT pARTICIpATION IN
Page 109 and 110: Patient participation in elective s
Page 111 and 112: e desirable to have a special statu
Page 117 and 118: inspections of surgical services to
Page 123: Patient participation in elective s
Page 133 and 134: » being involved in monitoring and
Page 135 and 136: Other studies on patient attitudes
Page 137 and 138: Information about patients’ exper
Page 139 and 140: available evidence suggests that in
Page 141 and 142: Adverse events Respondents from the
Page 143 and 144: Feeling safe Five per cent of hospi
Page 145 and 146: probability proportional to populat
Page 147 and 148: care professionals’ and patients
Page 149 and 150: group recommends that patient invol
Page 151 and 152: 13. Hibbard JH et al. Can patients
Page 153 and 154: 52. Triemstra M et al. Measuring cl
Page 155 and 156: 2009 (http://www.bradfordresearch.n
Page 157 and 158: of a small-scale patient survey add
Page 159 and 160: Box 8 .2 . Curricula and CME Chapte
Page 161 and 162: is provided through interaction of
Page 163 and 164: Box 8 .4 . Patient education Chapte
Page 165 and 166: ANNEX 1. QUOTATIONS FROM INTERNATIO
Page 167 and 168: (2) When designing adverse event re
Page 169 and 170: 17) If yes, do you think this was m
Page 171 and 172: Box A3 .1 . Reporting procedure Pat
Page 173 and 174: Box A3 .2 . contd Haemosiderosis Ha
Page 175 and 176:
ANNEX 4. pATIENT QUESTIONNAIRE ABOU
Page 177 and 178:
ANNEX 6. WhO pATIENT SAFETY pROGRAM
Page 179 and 180:
especially those in intensive care.
Page 181 and 182:
ANNEX 7. hANDOVER pROjECT Paul Bara
Page 183 and 184:
(a) Provide new insight into the ro
Page 185 and 186:
Johnson J, Barach P. Handovers of p
Page 187 and 188:
Enhancing the patients’ role in p
Page 189 and 190:
Enhancing the patients’ role in p
show all

Exploring patient participation in reducing health-care-related safety risks

Create successful ePaper yourself

Delete template?

Save as template?