Exploring patient participation in reducing health-care-related safety risks

Fig. 5.1. Number of medicines per patient per day .................................................. 81
Fig. 5.2. Relationship between patients’ knowledge and the number of
medicines taken ................................................................................................ 82
Fig. 5.3. Frequency with which doctors inquire about medication history .............. 83
Fig. 5.4. Frequency with which patients ask about interactions between OTC
and prescription medicines ............................................................................... 83
Fig. 5.5. Most important risk factors regarding drug prescribing, according to
doctors.............................................................................................................. 84
Fig. 5.6. Relationship between specialization and importance of risk factors .......... 85
Fig. 5.7. Number of simultaneously taken medicines for which the risk of
interaction is certain, according to doctors ....................................................... 86
Fig. 5.8. Frequency of reporting ADRs to designated authorities by doctors’
degree of specialization .................................................................................... 86
Fig. 7.1. Patient experiences with safety management – inpatient hospital
care in the Netherlands, 2009 .......................................................................... 128
Fig. 7.2. Clients experiencing competent and safe care – nursing homes and
home care in the Netherlands, 2006 ................................................................. 129
Fig. 7.3. Inpatient experiences in NHS hospitals, 2010 ........................................... 130
Boxes
Box 1.1. WHO Patient Safety Programme ............................................................. 2
Box 4.1. Definitions of adverse effects and incidents in French law ........................ 51
Box 4.2. List of questions asked during expert interviews ....................................... 58
Box 4.3. Experts’ main suggestions to improve information provided to
patients on blood transfusion ........................................................................... 64
Box 4.4. Experts’ main suggestions to increase patient involvement ........................ 66
Box 6.1. Examples of instruments that help patients to be involved in
safe surgery ....................................................................................................... 108
Box 7.1. “Patients for Patient Safety” – action area of the WHO World
Alliance for Patient Safety ............................................................................... 119
Box 7.2. Examples of degree and frequency foci in questions .................................. 123
Box 8.1. The limits of the law .................................................................................. 144
Box 8.2. Curricula and CME .................................................................................. 145
Box 8.3. Public consumer information .................................................................... 146
Box 8.4. Patient education ....................................................................................... 149
Box A3.1. Reporting procedure ............................................................................... 157
Box A3.2. Categories of reactions ............................................................................ 158
vii