Exploring patient participation in reducing health-care-related safety risks

Patient participation in elective surgery safety in Portugal
43. Ramalho E, Themudo Gilman W. The Portuguese penal code. General part.
Lisbon, Verbo Jurídico, 2006 (http://www.verbojuridico.com/download/
portuguesepenalcode.pdf, accessed 1 May 2012).
44. Reducing hospital readmissions with enhanced patient education. Washington, DC,
FierceHealthcare Custom Publishing, 2012 (www.bu.edu/fammed/projectred/
publications/news/krames_dec_final.pdf, accessed 5 April 2011).
45. Portuguese Ministry of Health. Realização de Ensaios Clínicos com Medicamentos
de Uso Humano [Clinical Trials with Medicinal Products for Human Use]. Law
No. 46/2004. Diário da República, I Série (A), 2004, 195:5368–5378 (http://www.
dre.pt/pdfgratis/2004/08/195A00.PDF, accessed 8 August 2012.
46. Portuguese Ministry of Health. Procriação Medicamente Assistida [Medically
Assisted Procreation]. Law No. 32/2006. Diário da República, Part I, 2006,
143:5245–5250.
47. Portuguese Ministry of Health. Transpõe parcialmente para a ordem jurídica
nacional a Directiva n.o 2004/23/CE, do Parlamento Europeu e do Conselho,
de 31 de Março, alterando a Lei n.o 12/93, de 22 de Abril, relativa à colheita e
transplante de órgãos e tecidos de origem humana [Partial transposition of the
Directive 2004/23/CE of the European Parliament of 31 March, superceding Law
No. 12/93 of 22 April, on harvest and transplant of human organs and tissues]. Law
No. 22/2007. Diário da Republica, I Série, 2007, 124:4146–4150 (http://www.asst.
min-saude.pt/Paginas/legislacao.aspx, accessed 12 April 2011).
48. Information memorandum No. 15/DSPCS of 23 March 1998. Lisbon, Directorate
General of Health, 2010.
49. Sistema de gestão de sugestões e reclamações dos utentes do Serviço Nacional de
Saúde, “Sim-cidadão” [Management system for suggestions and complaints from
users of the National Health Service, “Yes citizen”] [web site]. Lisbon, Directorate
General of Health, 2010 (http://www.portaldasaude.pt/portal/conteudos/
informacoes+uteis/direitos+deveres/simcidadao.htm, accessed 13 April 2011).
50. Gabinete do doente [Patients’ office] [web site]. Lisbon, Portuguese Medical
Association, 2009 (https://www.ordemdosmedicos.pt/?lop=conteudo&op=d34ab16
9b70c9dcd35e62896010cd9ff, accessed 19 April 2011).
51. Barros P, de Almeida Simões J. Portugal: health system review. Health Systems in
Transition, 2007, 9(5):1–142.
52. Formulário de reclamação do doente [Patient complaint form]. Lisbon, Portuguese
Medical Association, 2011 (https://www.ordemdosmedicos.pt/send_file.php?tid=
ZmljaGVpcm9z&did=07a96b1f61097ccb54be14d6a47439b0, accessed 19 April
2011).
53. Guia do utente do Serviço Nacional de Saúde [National Health Service users’ guide].
Lisbon, Directorate General of Health, 2011 (http://www.dgs.pt/default.aspx?cn=5
5065715AAAAAAAAAAAAAAAA, accessed 12 April 2011).
54. Björnberg A, Cebolla Garrofé B, Lindblad S. Euro health consumer index 2009 report.
Brussels, Health Consumer Powerhouse AB, 2009.
55. The empowerment of the European patient 2009 – options and implications. Brussels,
Health Consumer Powerhouse AB, 2009.
56. WHO evaluation of the national health plan of Portugal (2004–2010). Copenhagen,
WHO Regional Office for Europe, 2010 (http://www.acs.min-saude.pt/
files/2011/01/WHO_NHPEvaluation.pdf, accessed 4 April 2011).
113