Exploring patient participation in reducing health-care-related safety risks

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Exploring patient participation in reducing health-care-related safety risks 110 3. European Council recommendation on patient safety, including the prevention and control of healthcare associated infections. Brussels, Council of the European Union, 2009 (http://ec.europa.eu/health/ph_systems/docs/patient_rec2009_en.pdf, accessed 1 May 2012). 4. Allegranzi B et al. Burden of endemic health-care-associated infection in developing countries: systematic review and meta-analysis. Lancet, 2011, 377(9761):228−241. 5. Longtin Y et al. Patient participation: current knowledge and applicability to patient safety. Mayo Clinic Proceedings, 2010, 85:53–62. 6. World Alliance for Patient Safety. London declaration. Geneva, World Health Organization, 2006 (http://www.who.int/patientsafety/patients_for_patient/ London_Declaration_EN.pdf, accessed 1 May 2012). 7. What you can do to make healthcare safer. A consumer fact sheet. Boston, MA, National Patient Safety Foundation, 2008 (http://www.npsf.org/wp-content/ uploads/2011/10/WhatYouCanDo.pdf, accessed 1 May 2012). 8. WHO patient safety curriculum guide for medical schools. Geneva, World Health Organization, 2009 (http://whqlibdoc.who.int/publications/2009/9789241598316_ eng.pdf, accessed 5 September 2011). 9. WHO guidelines for safe surgery 2009: safe surgery saves lives. Geneva, World Health Organization, 2009 (http://www.who.int/patientsafety/safesurgery/ tools_resources/9789241598552/en/, accessed 1 May 2012). 10. The second global patient safety challenge: safe surgery saves lives. First International Consultation Meeting, Geneva, Switzerland, 11–12 January 2007. Background paper – draft for discussion. Geneva, World Health Organization, 2006 (http://www.who.int/ patientsafety/events/media/SSSL_backgnd_paper.pdf, accessed 1 May 2012). 11. Leape LL. Error in medicine. Journal of the American Medical Association, 1994, 272:1851–1857. 12. Relatório resumo dos indicadores da LIC no País em relação ao ano de 2010 [2010 national resumed report on indicators of the waiting list for surgery]. Lisbon, UCGIC, 2011 (www.portugal.gov.pt/pt/GC18/Documentos/MS/SIGIC_2005_2010.pdf accessed 29 March 2011). 13. Gomes P, Lapão LV. The SIGLIC system for improving access to surgery in Portugal. The Electronic Journal Information Systems Evaluation, 2011, 14(1):160–166 (http:// www.ejise.com/issue/download.html?idArticle=709, accessed 26 April 2011). 14. Portuguese Ministry of Health. Regulamento do SIGIC. Portaria n.º 45/2008 [[SIGIC regulation. Ordinance No. 45/2008]. Diário da República, I Série, 2008, 10:526–536 (http://www.min-saude.pt/NR/rdonlyres/E45DAD16-FC25-4DB0- 9A0F-C0E860BEE8D7/0/Portaria45_2008.pdf, accessed 4 April 2011). 15. Manual de gestão de inscritos para cirurgia, processo de gestão do utente [Managment guide on waiting lists]. Lisbon, Central Administration Services of the Portuguese Health System (ACSS), 2005. 16. Portugal health system performance assessment. Copenhagen, WHO Regional Office for Europe, 2010 (http://www.euro.who.int/__data/assets/pdf_file/0006/131766/ E94518.pdf. accessed 12 May 2012). 17. Fragata JIG. Erros e acidentes no bloco operatório: revisão do estado da arte [Accidents and errors in the operating theatre: incidence and mechanisms]. Revista Portuguesa de Saúde Pública, 2010, 10:17–26 (http://apps.elsevier.
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Exploring patient participation in
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ABSTRACT Patients’ rights have be
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iv Patient information: the link be
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vi LIST OF TABLES, FIGURES AND BOXE
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ACKNOWLEDGEMENTS The editors would
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LIST OF ABBREVIATIONS ABHR alcohol-
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FOREWORD Health is a social value a
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ChApTER 1. pATIENTS’ RIGhTS AND p
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Box 1 .1 . contd Reporting and Lear
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The causal mechanisms through which
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» be involved in routine monitorin
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elationships within the complex env
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ChApTER 2. pATIENTS’ RIGhTS AND p
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CoE Recommendation 2006/7 of the Co
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The 2005 United States act on patie
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The right to participate in policy-
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The right to participate in quality
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» engaging with patient representa
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hampered by the written and spoken
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prevents misunderstandings and shap
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Health care providers should nevert
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Recommendation 7 - Encourage the av
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20. Constitution of the World Healt
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ChApTER 3. pATIENT pARTICIpATION IN
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awareness of the sociomedical burde
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Patient participation in hand hygie
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Blood transfusion safety in France:
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Box 4 .1 . Definitions of adverse e
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Fig . 4 .4 . Distribution of advers
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Page 73 and 74: The heterogeneity of situations and
Page 75 and 76: Blood transfusion safety in France:
Page 83 and 84: Fig . 4 .12 . Patients’ response
Page 91 and 92: Patient safety, rights and medicati
Page 97 and 98: Fig . 5 .3 . Frequency with which d
Page 107 and 108: ChApTER 6. pATIENT pARTICIpATION IN
Page 109 and 110: Patient participation in elective s
Page 111 and 112: e desirable to have a special statu
Page 117 and 118: inspections of surgical services to
Page 123: Patient participation in elective s
Page 133 and 134: » being involved in monitoring and
Page 135 and 136: Other studies on patient attitudes
Page 137 and 138: Information about patients’ exper
Page 139 and 140: available evidence suggests that in
Page 141 and 142: Adverse events Respondents from the
Page 143 and 144: Feeling safe Five per cent of hospi
Page 145 and 146: probability proportional to populat
Page 147 and 148: care professionals’ and patients
Page 149 and 150: group recommends that patient invol
Page 151 and 152: 13. Hibbard JH et al. Can patients
Page 153 and 154: 52. Triemstra M et al. Measuring cl
Page 155 and 156: 2009 (http://www.bradfordresearch.n
Page 157 and 158: of a small-scale patient survey add
Page 159 and 160: Box 8 .2 . Curricula and CME Chapte
Page 161 and 162: is provided through interaction of
Page 163 and 164: Box 8 .4 . Patient education Chapte
Page 165 and 166: ANNEX 1. QUOTATIONS FROM INTERNATIO
Page 167 and 168: (2) When designing adverse event re
Page 169 and 170: 17) If yes, do you think this was m
Page 171 and 172: Box A3 .1 . Reporting procedure Pat
Page 173 and 174: Box A3 .2 . contd Haemosiderosis Ha
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ANNEX 4. pATIENT QUESTIONNAIRE ABOU
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ANNEX 6. WhO pATIENT SAFETY pROGRAM
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especially those in intensive care.
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ANNEX 7. hANDOVER pROjECT Paul Bara
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(a) Provide new insight into the ro
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Johnson J, Barach P. Handovers of p
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Enhancing the patients’ role in p
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Enhancing the patients’ role in p
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