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Exploring patient participation in reducing health-care-related safety risks

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<strong>Explor<strong>in</strong>g</strong> <strong>patient</strong> <strong>participation</strong> <strong>in</strong> reduc<strong>in</strong>g <strong>health</strong>-<strong>care</strong>-<strong>related</strong> <strong>safety</strong> <strong>risks</strong><br />

80<br />

state of <strong>health</strong>, diagnosis, suggested diagnostic methods and treatment, expected results<br />

and prognosis. The same regulatory aspects are formulated for nurs<strong>in</strong>g <strong>care</strong>. Article 45a<br />

states that the doctor is obliged to report ADRs to the National Bureau for Registration<br />

of Medic<strong>in</strong>al Products. There is a separate M<strong>in</strong>istry of Health regulation <strong>related</strong> to the<br />

standardized method of report<strong>in</strong>g and the design of the report<strong>in</strong>g formulary. The Law<br />

on the Profession of Nurses and Midwives lists the medic<strong>in</strong>es a nurse (and a midwife)<br />

may adm<strong>in</strong>ister to a <strong>patient</strong> without <strong>in</strong>struction by a doctor.<br />

The Law on Pharmacy def<strong>in</strong>es the content of the “summary of product characteristics”,<br />

<strong>in</strong>clud<strong>in</strong>g factors such as <strong>in</strong>dications, dosage and method of adm<strong>in</strong>istration,<br />

contra<strong>in</strong>dications, drug <strong>in</strong>teractions and ADRs. Article 86 states that hospital<br />

pharmacies must also participate <strong>in</strong> report<strong>in</strong>g ADRs to the National Bureau for<br />

Registration of Medic<strong>in</strong>al Products.<br />

The Law on Patients’ Rights and the Ombudsman for Patients’ Rights lists the rights<br />

to obta<strong>in</strong> <strong>health</strong> <strong>care</strong> services <strong>in</strong> l<strong>in</strong>e with recent medical knowledge and receive<br />

<strong>in</strong>formation on the process of <strong>care</strong>, cover<strong>in</strong>g the pr<strong>in</strong>ciples listed <strong>in</strong> Article 31 of the<br />

Law on the Profession of Doctor and Dentist. Patients have the right to receive this<br />

<strong>in</strong>formation and, hav<strong>in</strong>g obta<strong>in</strong>ed it, to comment and present their own viewpo<strong>in</strong>t. They<br />

also have the right to obta<strong>in</strong> <strong>in</strong>formation about <strong>patient</strong>s’ rights.<br />

The Law on Accreditation regulates the process of accreditation of hospitals and primary<br />

<strong>care</strong> facilities. Accreditation programmes developed for these two levels of <strong>patient</strong> <strong>care</strong><br />

address <strong>patient</strong>s’ rights <strong>in</strong> medication <strong>safety</strong> by sett<strong>in</strong>g accreditation standards. Patients’<br />

rights at both levels are therefore concurrent with those listed <strong>in</strong> the Law on Patients’<br />

Rights and the Ombudsman of Patients’ Rights. The accreditation standards do not<br />

refer directly to <strong>patient</strong>s’ rights <strong>in</strong> terms of medication <strong>safety</strong>, nor do they def<strong>in</strong>e the<br />

standardized content of a checklist or <strong>patient</strong> history.<br />

The two ma<strong>in</strong> <strong>patient</strong> organizations –the Polish Patients Federation (5) and the Institute<br />

of Patients’ Rights and Health Education (6) – do not deal with medication <strong>safety</strong><br />

and/or provide <strong>related</strong> <strong>patient</strong> education.<br />

Focused pilot survey: “<strong>patient</strong> <strong>safety</strong> rights and medication <strong>safety</strong>”<br />

Methodology<br />

The survey was designed for the specific purposes of the study and focused on ADRs<br />

at PHC level. It covered 50 family physicians and 50 <strong>patient</strong>s us<strong>in</strong>g PHC services.<br />

Respondents from both groups were located <strong>in</strong> five cities <strong>in</strong> southern Poland: Kraków,<br />

Wieliczka, Nowy Targ, Zakopane and Krzeszowice.<br />

Inclusion criteria for <strong>participation</strong> <strong>in</strong> the <strong>patient</strong>s’ survey (Annex 4) were cont<strong>in</strong>uous<br />

and repetitive pharmacotherapy (the use of at least one medication taken for a chronic<br />

disease). The pilot aimed to describe whether <strong>patient</strong> <strong>safety</strong> rights can <strong>in</strong>fluence and<br />

improve safe pharmacotherapy. Patients were asked to mark the appropriate response<br />

for each of the questions. From the group of 50 <strong>patient</strong>s approached, 49 completed the<br />

survey.

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