Exploring patient participation in reducing health-care-related safety risks

2009 (http://www.bradfordresearch.nhs.uk/our-research/patient-safety/
research-projects-1/patient-involvement-1/a-review-of-strategies-to-promoteinvolvement-a-study-to-explore-patients-views-and-attitudes-and-a-pilot-studyto-evaluate-the-acceptability-of-selected-patient-involvement-strategies,
accessed 1
May 2012).
86. Ad Hoc Committee on Health Literacy for the Council on Scientific Affairs.
Health literacy: report of the Council on Scientific Affairs. Journal of the American
Health Association, 1999, 281(6):552–557 (http://jama.jamanetwork.com/article.asp
x?volume=281&issue=6&page=552, accessed 1 May 2012).
87. Apfel F et al. Health literacy: action and guide part 2: evidence and case studies.
Axbridge, World Health Commication Associates Ltd, 2010.
88. Morris NS et al. Prevalence of limited health literacy and compensatory strategies
used by hospitalized patients. Nursing Research, 2011, 60(5):361–366.
89. Wolf MS, Cooper Bailey S. The role of health literacy in patient safety. Rockville,
MD, Agency for Healthcare Research and Quality, 2009 (AHRQ WebM&M
Perspectives on Safety series, February/March; http://webmm.ahrq.gov/
perspective.aspx?perspectiveID=72, accessed 1 May 2012).
90. Schiffman SM et al. Consumer understanding of prescription drug information: an
illustration using an antidepressant medication. Annals of Pharmacotherapy, 2011,
45(4):452–458.
91. Schillinger D et al. Language, literacy, and medication compliance. Advances in
Patient Safety, 2007, 2:555–567.
92. Bensing JM et al. How to make the medical consultation more successful from a
patient’s perspective? Tips for doctors and patients from lay people in the United
Kingdom, Italy, Belgium and the Netherlands. Patient Education and Counseling,
2011, 84(3):287–293.
93. CAHPS item set for addressing health literacy [web site]. Rockville, MD, Agency
for Healthcare Research and Quality, 2011 (https://www.cahps.ahrq.gov/content/
products/HL/PROD_HL_Intro.asp?p=1021&s=215, accessed 1 May 2012).
94. Hibbard JH, Tusler M. Assessing activation stage and employing a “next steps”
approach to supporting patient self-management. Journal of Ambulatory Care
Management, 2007, 30(1):2–8.
95. Hibbard JH et al. Development of the patient activation measure (PAM):
conceptualizing and measuring activation in patients and consumers. Health
Services Research, 2004, 39(4 Part 1):1005–1026.
96. Hibbard JH et al. Development and testing of a short form of the patient
activation measure. Health Services Research, 2005, 40(6 Part 1):1918–1930.
97. Hibbard JH et al. Do increases in patient activation result in improved selfmanagement
behaviors? Health Services Research, 2007, 42(4):1443–1463.
98. Hibbard JH, Mahoney E. Toward a theory of patient and consumer activation.
Patient Education and Counseling, 2010, 78(3):377–381.
99. Green CA et al. Development of the patient activation measure for mental health.
Administration Policy in Mental Health, 2010, 37(4):327–333.
100. Klein DJ et al. Understanding nonresponse to the 2007 Medicare CAHPS survey.
The Gerontologist, 2011, 51(6):843−855.
101. King A et al. Time to listen: a review of methods to solicit patient reports of
adverse events. BMJ Quality and Safety in Health Care, 2010, 19(2):148–157.
Patients’ experiences and patient safety
141