22.03.2013 Views

Exploring patient participation in reducing health-care-related safety risks

Exploring patient participation in reducing health-care-related safety risks

Exploring patient participation in reducing health-care-related safety risks

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

<strong>Explor<strong>in</strong>g</strong> <strong>patient</strong> <strong>participation</strong> <strong>in</strong> reduc<strong>in</strong>g <strong>health</strong>-<strong>care</strong>-<strong>related</strong> <strong>safety</strong> <strong>risks</strong><br />

140<br />

69. Damman OC et al. CQ-<strong>in</strong>dex mamma<strong>care</strong>: Meet<strong>in</strong>strumentontwikkel<strong>in</strong>g<br />

[CQ-<strong>in</strong>dex breast cancer <strong>care</strong>: <strong>in</strong>strument development]. Utrecht, NIVEL, 2007<br />

(http://www.nivel.nl/sites/default/files/bestanden/CQ-<strong>in</strong>dex-Mamma<strong>care</strong>meet<strong>in</strong>strumentontwikkel<strong>in</strong>g.pdf,<br />

accessed 1 May 2012).<br />

70. Miletus S. Beleidsrapportage CQI Heup-/knieoperatie 2009 [Policy report CQI hip/<br />

knee surgery 2009]. Zeist, Miletus Foundation, 2009.<br />

71. Miletus S. Beleidsrapportage CQI Staaroperatie 2008 [Policy report CQI cataract<br />

surgery 2008]. Zeist, Miletus Foundation, 2008.<br />

72. Miletus S. Beleidsrapportage CQI Ziekenhuisopname 2009 [Policy report CQI<br />

<strong>in</strong><strong>patient</strong> hospital <strong>care</strong>]. Zeist, Miletus Foundation, 2009.<br />

73. Westert GP et al. Dutch <strong>health</strong> <strong>care</strong> performance report 2010. Bilthoven, National<br />

Institute for Public Health and the Environment, 2010.<br />

74. Press releases [web site]. London, Care Quality Commission, 2011 (http://www.<br />

cqc.org.uk/publications.cfm?fde_id=18163, accessed 1 May 2012).<br />

75. Published statistics about the experience of NHS <strong>patient</strong>s [web site]. London,<br />

Department of Health, 2012 (http://www.dh.gov.uk/en/Publicationsandstatistics/<br />

PublishedSurvey/NationalsurveyofNHS<strong>patient</strong>s/<strong>in</strong>dex.htm, accessed 1 May 2012).<br />

76. Cheung KC, Bouvy ML, De Smet PA. Medication errors: the importance of safe<br />

dispens<strong>in</strong>g. British Journal of Cl<strong>in</strong>ical Pharmacology, 2009, 67(6):676–680.<br />

77. Van Hulten R et al. Communication with <strong>patient</strong>s who are dispensed a first<br />

prescription of chronic medication <strong>in</strong> the community pharmacy. Patient Education<br />

and Counsel<strong>in</strong>g, 2011, 83(3):417–422.<br />

78. Van Geffen EC et al. Patients’ satisfaction with <strong>in</strong>formation and experiences<br />

with counsel<strong>in</strong>g on cardiovascular medication received at the pharmacy. Patient<br />

Education and Counsel<strong>in</strong>g, 2011, 83(3):303–309.<br />

79. Kw<strong>in</strong>t HF et al. Effects of medication review on drug-<strong>related</strong> problems <strong>in</strong> <strong>patient</strong>s<br />

us<strong>in</strong>g automated drug-dispens<strong>in</strong>g systems: a pragmatic randomized controlled<br />

study. Drugs and Ag<strong>in</strong>g, 2011, 28(4):305–314.<br />

80. Øvretveit J. Understand<strong>in</strong>g the conditions for improvement: research to discover<br />

which context <strong>in</strong>fluences affect improvement success. BMJ Quality and Safety,<br />

2011, 20(Suppl. 1):18–23.<br />

81. Øvretveit J. A framework for quality improvement translation:understand<strong>in</strong>g the<br />

conditionality of <strong>in</strong>terventions. Jo<strong>in</strong>t Commission Journal on Quality and Patient<br />

Safety/Jo<strong>in</strong>t Commission Resources, 2004 (Global supplement):15–24.<br />

82. Damman OC et al. Creat<strong>in</strong>g compact comparative <strong>health</strong> <strong>care</strong> <strong>in</strong>formation:<br />

what are the key quality attributes to present for cataract and total hip or knee<br />

replacement surgery? Medical Decision Mak<strong>in</strong>g, 2012, 32(2):287−300 (http://<br />

nvl002.nivel.nl/postpr<strong>in</strong>t/ppPP3832.pdf, accessed 12 May 2012).<br />

83. Kohn LT, Corrigan JM, Donaldson LS, IOM Committee on Quality of Health<br />

Care <strong>in</strong> America. To err is human – build<strong>in</strong>g a safer <strong>health</strong> system. Wash<strong>in</strong>gton, DC,<br />

Institute of Medic<strong>in</strong>e, 2000.<br />

84. Christiaans-D<strong>in</strong>gelhoff I et al. To what extent are adverse events found <strong>in</strong> <strong>patient</strong><br />

records reported by <strong>patient</strong>s and <strong>health</strong><strong>care</strong> professionals via compla<strong>in</strong>ts, claims and<br />

<strong>in</strong>cident reports? BMC Health Services Research, 2011, 11:49.<br />

85. Watt I. A review of strategies to promote <strong>patient</strong> <strong>in</strong>volvement, a study to explore<br />

<strong>patient</strong>’s views and attitudes and a pilot study to evaluate the acceptability of selected<br />

<strong>patient</strong> <strong>in</strong>volvement strategies. Bradford, Bradford Institute for Health Research,

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!