RingMaster Management Guide - Juniper Networks

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and Radio sections provide buttons so you can switch between graphical and tabular views in any area. These buttons allow you to see the data behind graphs. RingMaster provides many monitoring options. This section describes how to use these monitoring tools to determine problems that are reported. Clicking the Details button in any subview (area) provides more information about data in that view. This chapter provides three monitoring examples to use as a guide to troubleshooting user connectivity issues in a network. For example, clicking on Details in the Status Summary area brings up a window like that shown below: Requirements for Monitoring To enable RingMaster Services to monitor network data, you must specify the MXs to monitor. RingMaster Services software collects data from these MXs and updates it in views under the Monitor Navigation Bar button for RingMaster clients. To specify the MXs to monitor, upload configurations into RingMaster or add them to a network plan. In addition, enable SNMP traps on the MXs. By default, the RingMaster Services supplies data to all views under the Monitor Navigation Bar button. This data is refreshed at regular intervals, according to the polling interval configured for RingMaster Services. The default polling interval is 15 minutes. You can optionally disable RingMaster Services from supplying data to specified views. To configure RingMaster Services for monitoring, see “Selecting Monitoring Settings” in the publication RingMaster Planning Guide. To enable SNMP traps on MXs, see “Configuring SNMP” in the publication RingMaster Configuration Guide Network Types Networks have varying requirements and expectations for network monitoring, depending on the type of network being monitored. The two most common network types are corporate or campus networks, and distributed networks with remote sites. Corporate or Campus Networks Corporate or campus networks have two to thirty two high-capacity MXs, such as MX-2800s. These networks can include a high number of APs and clients in a wide variety of location types, including 94 Monitor Function Copyright © 2011, Juniper Networks, Inc.
Monitor Function multiple sites managed by a single RingMaster server. One or more mobility domains can be configured for this type of network. RingMaster has sufficient bandwidth to periodically collect detailed information from all MXs in such a network. With SNMP traps and all trending options enabled, RingMaster collects data and provides network-wide reports on demand. RingMaster provides an administrator with status and fault information, and the administrator can retrieve data at any time from a single MX or an entire network. Distributed Networks with Remote Sites Distributed networks with remote sites have a large number of smaller MXs, such as MX-R-2s or MX-8s, spread over a many sites — for example, branch offices or a chain of stores. Each site has few APs and clients. Domains may not be configured for mobility because sites are geographically distributed and each may have only a single MX. You can configure a network domain for this type of network. For distributed networks, RingMaster communicates with MXs over a WAN. You can turn off data collection and SNMP traps. You can retrieve fault and status information, but cannot control what is collected or RingMaster polling intervals. With RingMaster, the administrator of a distributed network can monitor and diagnose a single site or MX by collecting data as needed. While RingMaster collects graphical or tabular data, it might take longer to display data in one area than it does in another. Consequently, RingMaster displays the message Loading data, please wait in the chart or table area. However, RingMaster allows you to view data from another view while it collects data from the previously selected view. In other words, RingMaster will load selected data in the background so that you can view corresponding data in another section. Refresh RingMaster data by clicking the Refresh icon . In addition, you can print displayed tables and graphs by clicking the Print icon . Monitoring With RingMaster Monitoring capabilities decribed below depend upon restrictions placed on users as described in Restricted User Monitor View. Copyright © 2011, Juniper Networks, Inc. Monitor Function 95
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RingMaster Monitoring and Managemen
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About This Guide RingMaster 7.4 Man
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Convention Use Bold italic text fon
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Agreement are incorporated herein i
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1 RingMaster Services This chapter
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Connecting a Client to RingMaster S
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Certificate Check RingMaster Servic
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RingMaster Services Home Page RingM
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Setup Tab Server Settings RingMaste
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Server Certificate Select Server Ce
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RingMaster Services ❑ RMTS-250
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RingMaster Services 5. To prevent R
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RingMaster Services 3. To change Po
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Access Control Tab RingMaster Servi
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User Groups RingMaster Services Use
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Plan Management Tab New Plan RingMa
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Delete Plans RingMaster Services To
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Backup and Restore RingMaster Servi
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Deleting a Plan Backup RingMaster S
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Alarms Select Maintenance, then sel
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Log RingMaster Services Select Main
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Threads Select Maintenance, then se
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RingMaster Client Preferences This
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RingMaster Client Preferences 3. In
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RingMaster Client Preferences f. To
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Certificate Management RingMaster C
Page 53 and 54: Managing with RingMaster This chapt
Page 55 and 56: Radius Attribute Name Acct-Session-
Page 57 and 58: Configuration/RF Planning View Mana
Page 59 and 60: ❍ Upload MX ❍ Convert Auto AP
Page 61 and 62: Task Review Local Changes Deploy Un
Page 63 and 64: Reports View Managing with RingMast
Page 65 and 66: Managing with RingMaster labels inc
Page 67 and 68: Managing with RingMaster Users can
Page 69 and 70: 3. From the Task list, select Creat
Page 71 and 72: ❑ Snoop Filter ❑ SNMP Under Oth
Page 73 and 74: Creating Locales Using RF Planning
Page 75 and 76: 1. Select a Location Server from th
Page 77 and 78: 1. Under Create, click Create RF Fi
Page 79 and 80: 1. Click Edit Location Server to di
Page 81 and 82: . 7. Click Next. Managing with Ring
Page 83 and 84: Managing with RingMaster If you sel
Page 85 and 86: Managing with RingMaster ❑ Client
Page 87 and 88: Network Changes Managing with RingM
Page 89 and 90: Viewing Policy Changes Managing wit
Page 91 and 92: Deploying Local Changes Managing wi
Page 93 and 94: 3. In the Tasks panel, select View
Page 95 and 96: 3. From the Tasks, select Image Rep
Page 97 and 98: Managing with RingMaster 2. In the
Page 99 and 100: Managing with RingMaster ❑ The We
Page 101 and 102: Managing with RingMaster This butto
Page 103: Monitor Function This chapter highl
Page 107 and 108: Cluster Status Monitoring In the Do
Page 109 and 110: Monitor Function This table indicat
Page 111 and 112: Monitor Function ❑ RingMaster pro
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Page 119 and 120: Coverage Hole If you click on Cover
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Page 125 and 126: Locating A User Monitor Function Di
Page 127 and 128: Traffic Monitor Dashboard Monitor F
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Page 131 and 132: Traffic Details Monitor Function Cl
Page 133 and 134: Finding a User You can find a user
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Page 137 and 138: View User Performance Statistics Mo
Page 139 and 140: 3. Click Details in the Traffic Sum
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Page 143 and 144: Managing Alarms Fault Management is
Page 145 and 146: Managing Alarms ❍ Performance ❍
Page 147 and 148: ❍Alarms ◆Event Details ◆Setup
Page 149 and 150: Managing Alarms You can select seve
Page 151 and 152: Alarms Database Query Managing Alar
Page 153 and 154: Detecting Rogue Devices AP radios a
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Figure 1-1. Rogue Detection Algorit
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Detecting Rogue Devices Select OK a
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The approximate location of a rogue
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RF Classification If you click RF C
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Rogue Devices If you click Rogue De
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Clicking on the link provided shows
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Unauthorized Devices If you click U
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Displaying Rogue Details Detecting
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Column Description Channel SSID Dis
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The Client Location screen appears,
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Converting a Rogue into a Third Par
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RingMaster Reports The Reports butt
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RingMaster Reports 4. To generate a
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RingMaster Reports 2. In the Report
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RingMaster Reports Copyright © 201
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7. When the report is generated, cl
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Table 1- 3 lists the sections in an
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Client Summary Report Changes In th
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10. Click Next to generate the repo
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4. To generate a new report, click
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Top APs ❑ Cumulative errors for t
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5. Select parameters for the report
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SmartPass New Reports SMS/Email Not
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RingMaster Reports ❑ Network Plan
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RF Summary Report Changes New colum
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Radio Detail Report Changes New col
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10. When the report is generated, c
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11. When the report is generated, a
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5. Select the scope type of the rep
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1. Click Alarm History in the Tasks
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1. Select the Reports Navigation Ba
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Site Survey Order RingMaster Report
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8. Click Generate to generate the r
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2. In the Organizer panel, select R
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Saving a Report RingMaster Reports
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To schedule and e-mail a report: Ri
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Working with Network Plans A networ
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Working with Network Plans 1. In th
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Configuring AirDefense The AirDefen
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Configuring AirDefense 6. From the
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