RingMaster Management Guide - Juniper Networks

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Alarms Summary Window The Alarm Summary view shows alarms organized by category, severity and alarm type. There are three ways to view Alarm Summary details. Like the Status Summary table, blue numbers are hyperlinks. Click on a hyperlink to view the details for that item. You can also click Details to switch from the Alarm Summary view to the Alarm Monitor panel, or select Alarms from the navigation bar. All three selections transfer the view from the Monitor dashboard to the Alarms dashboard. In the Alarms dashboard, you can navigate to a table view for all or specific alarms. For example, clicking on the Critical area of the previous graph opens the Alarms dashboard view. RingMaster filters data so that only critical system alarms are shown. To get to an alarms detail view, you can click on an alarm category. The Alarms Summary window has the following features: ❑ A single panel displays all fault related information. ❑ System allows correlation (periodic or toggle) so that trap events do not always generate a new fault. This reduces the number of faults to be managed. ❑ Faults are be categorized by different functional areas: ❍ Client 130 Managing Alarms Copyright © 2011, Juniper Networks, Inc.
Managing Alarms ❍ Performance ❍ Security ❍ System ❑ Faults are assigned one of several severities: ❍ Critical (Red) ❍ Info (Blue) ❍ Major (Orange) ❍ Minor (Yellow) ❑ Source information (MX, RingMaster) for a fault is provided. ❑ For each fault, you are provided information such as cause, fault object and event history. ❑ Overall status (consolidation of operational status and fault severity) is propagated to the appropriate physical or logical entity in the Monitoring view. ❑ You can sort faults based on any of the displayed columns. When faults are sorted on time/date of occurrence they are organized as Today, Yesterday. ❑ Filtering based on Category, Severity, and Type is available. ❑ Provides text search capability In this view, there are Tasks panel items including the following: ❍View ◆Setup ◆Query ❍Manage ◆Acknowledge ◆Unacknowledge ◆Delete Active ◆Delete Cleared ❍Reports ◆Alarm Summary ◆Alarm History Fault Management ❑ Each fault has an associated state — active, acknowledged, cleared). ❑ You can perform tasks such as Acknowledge, UnAcknowledge Delete Active and Delete Cleared to manage faults. ❑ For some faults, there is a pre-determined task list to guide you on tasks/resolutions that can be performed on a fault. ❑ If the RingMaster Server restarts after being down for a prolonged period of time, say 1 hour, all faults are cleared on restart since we can no longer guarantee if these faults are valid. ❑ If a fault has already been cleared or acknowledged and a new event occurs which can be correlated to this fault, this fault is made active again ❑ Whenever the state of a fault is changed — from active to acknowledge etc — the last update time is updated ❑ You can multi-select faults and perform any fault management operations. ❑ RFDetect and Status summary subsystems generate relevant events which are displayed as a fault. Fault Storage and History ❑ Fault information is stored on the server so multiple clients can access it. ❑ For each fault, all correlated traps/events are stored. ❑ Active fault information and fault information history are maintained by the server (in the database) Copyright © 2011, Juniper Networks, Inc. Managing Alarms 131
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RingMaster Monitoring and Managemen
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About This Guide RingMaster 7.4 Man
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Convention Use Bold italic text fon
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Agreement are incorporated herein i
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1 RingMaster Services This chapter
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Connecting a Client to RingMaster S
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Certificate Check RingMaster Servic
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RingMaster Services Home Page RingM
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Setup Tab Server Settings RingMaste
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Server Certificate Select Server Ce
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RingMaster Services ❑ RMTS-250
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RingMaster Services 5. To prevent R
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RingMaster Services 3. To change Po
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Access Control Tab RingMaster Servi
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User Groups RingMaster Services Use
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Plan Management Tab New Plan RingMa
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Delete Plans RingMaster Services To
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Backup and Restore RingMaster Servi
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Deleting a Plan Backup RingMaster S
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Alarms Select Maintenance, then sel
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Log RingMaster Services Select Main
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Threads Select Maintenance, then se
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RingMaster Client Preferences This
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RingMaster Client Preferences 3. In
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RingMaster Client Preferences f. To
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Certificate Management RingMaster C
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Managing with RingMaster This chapt
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Radius Attribute Name Acct-Session-
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Configuration/RF Planning View Mana
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❍ Upload MX ❍ Convert Auto AP
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Task Review Local Changes Deploy Un
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Reports View Managing with RingMast
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Managing with RingMaster labels inc
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Managing with RingMaster Users can
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3. From the Task list, select Creat
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❑ Snoop Filter ❑ SNMP Under Oth
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Creating Locales Using RF Planning
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1. Select a Location Server from th
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1. Under Create, click Create RF Fi
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1. Click Edit Location Server to di
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. 7. Click Next. Managing with Ring
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Managing with RingMaster If you sel
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Managing with RingMaster ❑ Client
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Network Changes Managing with RingM
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Viewing Policy Changes Managing wit
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Deploying Local Changes Managing wi
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Page 133 and 134: Finding a User You can find a user
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Page 137 and 138: View User Performance Statistics Mo
Page 139 and 140: 3. Click Details in the Traffic Sum
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Top APs ❑ Cumulative errors for t
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5. Select parameters for the report
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SmartPass New Reports SMS/Email Not
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RingMaster Reports ❑ Network Plan
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RF Summary Report Changes New colum
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Radio Detail Report Changes New col
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10. When the report is generated, c
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11. When the report is generated, a
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5. Select the scope type of the rep
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1. Click Alarm History in the Tasks
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1. Select the Reports Navigation Ba
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Site Survey Order RingMaster Report
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8. Click Generate to generate the r
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2. In the Organizer panel, select R
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Saving a Report RingMaster Reports
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To schedule and e-mail a report: Ri
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Working with Network Plans A networ
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Working with Network Plans 1. In th
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Configuring AirDefense The AirDefen
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Configuring AirDefense 6. From the
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