RingMaster Management Guide - Juniper Networks

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Finding a Client When the network level polling is disabled, do the following to monitor one or more clients: 1. From the Client Monitor, choose Manage > Find Clients in the Task panel to display the Find Clients dialog (shown below). Find Client Results 2. Enter the desired search criteria, select the search scope, and click Next to display the Find Client(s) Result screen (shown below). You can access the Locate Client, Terminate Client, and RF Link Test options as well. 114 Monitor Function Copyright © 2011, Juniper Networks, Inc.
Locating A User Monitor Function Display a user’s approximate location by doing the following: 1. On the Find Client(s) Result screen, click the Locate Client task (under Manage). RingMaster retrieves information about a client’s location and adds an icon on the floor plan. 2. If three or more APs have not detected the client within 15 seconds of each other, the Select Listeners dialog box appears, displaying a list of APs that have detected the client. You can select up to six APs from this list. RingMaster uses selected APs to calculate the location of a client. 3. RingMaster displays the approximate location of the client on the floor plan. The client’s location is indicated with a laptop icon. 4. To refresh the list of APs that detect the client, click the (Refresh Listeners) button 5. To change the APs used for calculating the client’s location, click the Listeners tab and select or deselect APs from the list, then click the Refreshing Client Data (Locate) button. RingMaster refreshes client monitor data at regular intervals (every 15 minutes by default). The administrator can specify the refresh rate using the client monitor polling interval. (See Monitoring Settings.) Click the Refresh icon to refresh data on demand. Counters are incremented each time the RingMaster Services receives a client activity trap generated by an MX. Counters represent activity for all clients within the selected scope. Performing an RF Link Test Running an RF Link Test can provide a quick, simple summary and breakdown of basic RF statistics for troubleshooting wireless performance problems. When an RF Link Test is started, it sends 20 null data packets from the associated AP to the client. This returns the following information: ❑ Number of null data packets sent ❑ Number of null data packets received and acknowledged ❑ Transmission time for each null packet ❑ Indication of signal strength relative to the AP ❑ Signal-to-noise ratio (SNR) Copyright © 2011, Juniper Networks, Inc. Monitor Function 115
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RingMaster Monitoring and Managemen
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About This Guide RingMaster 7.4 Man
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Convention Use Bold italic text fon
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Agreement are incorporated herein i
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1 RingMaster Services This chapter
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Connecting a Client to RingMaster S
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Certificate Check RingMaster Servic
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RingMaster Services Home Page RingM
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Setup Tab Server Settings RingMaste
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Server Certificate Select Server Ce
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RingMaster Services ❑ RMTS-250
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RingMaster Services 5. To prevent R
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RingMaster Services 3. To change Po
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Access Control Tab RingMaster Servi
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User Groups RingMaster Services Use
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Plan Management Tab New Plan RingMa
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Delete Plans RingMaster Services To
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Backup and Restore RingMaster Servi
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Deleting a Plan Backup RingMaster S
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Alarms Select Maintenance, then sel
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Log RingMaster Services Select Main
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Threads Select Maintenance, then se
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RingMaster Client Preferences This
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RingMaster Client Preferences 3. In
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RingMaster Client Preferences f. To
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Certificate Management RingMaster C
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Managing with RingMaster This chapt
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Radius Attribute Name Acct-Session-
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Configuration/RF Planning View Mana
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❍ Upload MX ❍ Convert Auto AP
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Task Review Local Changes Deploy Un
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Reports View Managing with RingMast
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Managing with RingMaster labels inc
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Managing with RingMaster Users can
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3. From the Task list, select Creat
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❑ Snoop Filter ❑ SNMP Under Oth
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Page 81 and 82: . 7. Click Next. Managing with Ring
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Page 85 and 86: Managing with RingMaster ❑ Client
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Page 93 and 94: 3. In the Tasks panel, select View
Page 95 and 96: 3. From the Tasks, select Image Rep
Page 97 and 98: Managing with RingMaster 2. In the
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Page 127 and 128: Traffic Monitor Dashboard Monitor F
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Page 133 and 134: Finding a User You can find a user
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Page 137 and 138: View User Performance Statistics Mo
Page 139 and 140: 3. Click Details in the Traffic Sum
Page 141 and 142: Monitor Function Optimize your netw
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Page 145 and 146: Managing Alarms ❍ Performance ❍
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Page 151 and 152: Alarms Database Query Managing Alar
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Converting a Rogue into a Third Par
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RingMaster Reports The Reports butt
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RingMaster Reports 4. To generate a
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RingMaster Reports 2. In the Report
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RingMaster Reports Copyright © 201
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7. When the report is generated, cl
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Table 1- 3 lists the sections in an
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Client Summary Report Changes In th
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10. Click Next to generate the repo
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4. To generate a new report, click
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Top APs ❑ Cumulative errors for t
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5. Select parameters for the report
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SmartPass New Reports SMS/Email Not
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RingMaster Reports ❑ Network Plan
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RF Summary Report Changes New colum
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Radio Detail Report Changes New col
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10. When the report is generated, c
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11. When the report is generated, a
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5. Select the scope type of the rep
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1. Click Alarm History in the Tasks
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1. Select the Reports Navigation Ba
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Site Survey Order RingMaster Report
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8. Click Generate to generate the r
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2. In the Organizer panel, select R
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Saving a Report RingMaster Reports
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To schedule and e-mail a report: Ri
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Working with Network Plans A networ
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Working with Network Plans 1. In th
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Configuring AirDefense The AirDefen
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Configuring AirDefense 6. From the
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RingMaster Management Guide - Juniper Networks

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