RingMaster Management Guide - Juniper Networks

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Safety and Advisory Notices The following types of safety and advisory notices appear in this guide. Tip This situation or condition can lead to data loss or damage to the product or other property. Hypertext Links This is a process or procedural tip or other useful suggestion. This information you should note relevant to the current topic. This alerts you to a possible risk of personal injury or major equipment problems. Hypertext links appear in Blue. As an example, this is a link to Contacting the Technical Assistance Center. Illustration Formats RingMaster software presents a Graphical User Interface (GUI) to its users, consisting of a series of screens, windows, and dialog boxes. In many cases, sample images of these GUI elements have been included in this publication. The RingMaster GUI allows you to resize these elements, and this has been done to minimize element illustration sizes in this publication, while retaining all of the information visible in them. This resizing of screens, windows and dialog results in illustrations that may differ in appearance from what you may see on your workstation display. Whenever possible, RingMaster screens, windows and dialog boxes are shown in their entirety, with consistent relative sizes, except where large sizes precludes this, then they are shown as large as possible. In addition to overall screen, window and dialog box resizing, you can adjust columns in tables, etc. to change their appearance. To change these items, move your cursor over a border, column separator, etc. and you will see a “resize” indication (a double ended arrow). Text and Syntax Conventions Trapeze guides use the following text and syntax conventions: Convention Use Monospace text Sets off command syntax or sample commands and system responses. Bold text Highlights commands that you enter or items you select. Italic text Designates command variables that you replace with appropriate values or highlights publication titles or words requiring special emphasis. ii Copyright © 2011, Juniper Networks, Inc.
Convention Use Bold italic text font Bold italic text font in narrative, capitalized or not, indicates a program name, function name, or string. Menu Name > Command Indicates a menu item. For example, File > Exit indicates that you select Exit from the File menu. [ ] (square brackets) Enclose optional parameters in command syntax. { } (curly brackets) Enclose mandatory parameters in command syntax. | (vertical bar) Separates mutually exclusive options in command syntax. For information about Juniper support services, visit http://www.trapezenetworks.com/supportportal/, or call 1-866-877-9822 (in the US or Canada) or +1 925-474-2400 and select option 5. Juniper Networks sells and services its products primarily through its authorized resellers and distributors. If you purchased your product from an authorized Trapeze reseller or distributor and do not have a service contract with Trapeze Networks, you must contact your local reseller or distributor for technical assistance. Contacting the Technical Assistance Center Contact the Juniper Networks Technical Assistance Center (TAC) by telephone, email, or via web support portal. ❑ Within the US and Canada, call 1-866-TRPZTAC (1-866-877-9822). ❑ Within Europe, call +31 35 64 78 193. ❑ From locations outside the US and Canada, call +1 925-474-2400. ❑ In non-emergencies, send email to support@trapezenetworks.com ❑ If you have a service contract or are a Trapeze Authorized Partner, log in to http:// www.trapezenetworks.com/support portal/ to create a ticket online. TAC Response Time TAC responds to service requests as follows: Contact method Priority Response time Emergency One hour Telephone Non-emergency Next business day Email Non-emergency Next business day Information Required When Requesting Service To expedite your service request, please have the following information available when you call or write to TAC for technical assistance: ❑ Your company name and address ❑ Your name, phone number, cell phone or pager number, and email address ❑ Name, model, and serial number of the product(s) requiring service ❑ Software version(s) and release number(s) ❑ Output of the show tech-support command ❑ Wireless client information ❑ License levels for RingMasterTM and Mobility ExchangeTM (MX) products Copyright © 2011, Juniper Networks, Inc. iii
Page 1 and 2: RingMaster Monitoring and Managemen
Page 3: About This Guide RingMaster 7.4 Man
Page 7 and 8: Agreement are incorporated herein i
Page 9 and 10: 1 RingMaster Services This chapter
Page 11 and 12: Connecting a Client to RingMaster S
Page 13 and 14: Certificate Check RingMaster Servic
Page 15 and 16: RingMaster Services Home Page RingM
Page 17 and 18: Setup Tab Server Settings RingMaste
Page 19 and 20: Server Certificate Select Server Ce
Page 21 and 22: RingMaster Services ❑ RMTS-250
Page 23 and 24: RingMaster Services 5. To prevent R
Page 25 and 26: RingMaster Services 3. To change Po
Page 27 and 28: Access Control Tab RingMaster Servi
Page 29 and 30: User Groups RingMaster Services Use
Page 31 and 32: Plan Management Tab New Plan RingMa
Page 33 and 34: Delete Plans RingMaster Services To
Page 35 and 36: Backup and Restore RingMaster Servi
Page 37 and 38: Deleting a Plan Backup RingMaster S
Page 39 and 40: Alarms Select Maintenance, then sel
Page 41 and 42: Log RingMaster Services Select Main
Page 43 and 44: Threads Select Maintenance, then se
Page 45 and 46: RingMaster Client Preferences This
Page 47 and 48: RingMaster Client Preferences 3. In
Page 49 and 50: RingMaster Client Preferences f. To
Page 51 and 52: Certificate Management RingMaster C
Page 53 and 54: Managing with RingMaster This chapt
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Radius Attribute Name Acct-Session-
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Configuration/RF Planning View Mana
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❍ Upload MX ❍ Convert Auto AP
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Task Review Local Changes Deploy Un
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Reports View Managing with RingMast
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Managing with RingMaster labels inc
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Managing with RingMaster Users can
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3. From the Task list, select Creat
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❑ Snoop Filter ❑ SNMP Under Oth
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Creating Locales Using RF Planning
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1. Select a Location Server from th
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1. Under Create, click Create RF Fi
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1. Click Edit Location Server to di
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. 7. Click Next. Managing with Ring
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Managing with RingMaster If you sel
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Managing with RingMaster ❑ Client
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Network Changes Managing with RingM
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Viewing Policy Changes Managing wit
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Deploying Local Changes Managing wi
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3. In the Tasks panel, select View
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3. From the Tasks, select Image Rep
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Managing with RingMaster 2. In the
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Managing with RingMaster ❑ The We
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Managing with RingMaster This butto
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Monitor Function This chapter highl
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Monitor Function multiple sites man
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Cluster Status Monitoring In the Do
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Monitor Function This table indicat
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Monitor Function ❑ RingMaster pro
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Monitor Function panel is selected,
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Status Monitor or Status Summary De
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Noise Floor Monitor Function If you
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Coverage Hole If you click on Cover
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Monitor Function This dialog allows
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Session Details ❍ View ◆Session
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Locating A User Monitor Function Di
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Traffic Monitor Dashboard Monitor F
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Monitor Function The following scre
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Traffic Details Monitor Function Cl
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Finding a User You can find a user
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Monitor Function You can display a
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View User Performance Statistics Mo
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3. Click Details in the Traffic Sum
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Monitor Function Optimize your netw
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Managing Alarms Fault Management is
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Managing Alarms ❍ Performance ❍
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❍Alarms ◆Event Details ◆Setup
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Managing Alarms You can select seve
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Alarms Database Query Managing Alar
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Detecting Rogue Devices AP radios a
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Figure 1-1. Rogue Detection Algorit
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Detecting Rogue Devices Select OK a
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The approximate location of a rogue
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RF Classification If you click RF C
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Rogue Devices If you click Rogue De
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Clicking on the link provided shows
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Unauthorized Devices If you click U
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Displaying Rogue Details Detecting
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Column Description Channel SSID Dis
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The Client Location screen appears,
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Converting a Rogue into a Third Par
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RingMaster Reports The Reports butt
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RingMaster Reports 4. To generate a
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RingMaster Reports 2. In the Report
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RingMaster Reports Copyright © 201
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7. When the report is generated, cl
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Table 1- 3 lists the sections in an
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Client Summary Report Changes In th
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10. Click Next to generate the repo
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4. To generate a new report, click
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Top APs ❑ Cumulative errors for t
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5. Select parameters for the report
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SmartPass New Reports SMS/Email Not
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RingMaster Reports ❑ Network Plan
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RF Summary Report Changes New colum
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Radio Detail Report Changes New col
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10. When the report is generated, c
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11. When the report is generated, a
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5. Select the scope type of the rep
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1. Click Alarm History in the Tasks
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1. Select the Reports Navigation Ba
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Site Survey Order RingMaster Report
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8. Click Generate to generate the r
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2. In the Organizer panel, select R
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Saving a Report RingMaster Reports
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To schedule and e-mail a report: Ri
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Working with Network Plans A networ
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Working with Network Plans 1. In th
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Configuring AirDefense The AirDefen
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Configuring AirDefense 6. From the
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RingMaster Management Guide - Juniper Networks

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