RingMaster Management Guide - Juniper Networks

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EXCEPT AS SPECIFIED IN THIS LIMITED WARRANTY, ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR APPLICATION OR PURPOSE, NONINFRINGEMENT, SATISFACTORY QUALITY OR ARISING FROM A COURSE OF DEALING, LAW, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW. TO THE EXTENT AN IMPLIED WARRANTY CANNOT BE EXCLUDED, SUCH WARRANTY IS LIMITED IN DURATION TO THE AFOREMENTIONED WARRANTY PERIOD. BECAUSE SOME STATES, COUNTRIES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, THE ABOVE LIMITATION MAY NOT APPLY. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM JURISDICTION TO JURISDICTION. THE LIMITED WARRANTY ABOVE IS THE SOLE REMEDY FOR ANY BREACH OF ANY WARRANTY WITH RESPECT TO THE HARDWARE AND SOFTWARE AND IS IN LIEU OF ANY AND ALL OTHER REMEDIES. 7. Limitation of Liabilities IN NO EVENT SHALL TRAPEZE NETWORKS, ITS SUPPLIERS, OR ITS AUTHORIZED RESELLERS BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY LOST REVENUE, PROFIT, OR DATA, OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES REGARDLESS OF HOW THOSE DAMAGES WERE CAUSED. NOR WILL TRAPEZE NETWORKS, ITS SUPPLIERS, OR ITS AUTHORIZED RESELLERS BE LIABLE FOR ANY MONETARY OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF, OR INABILITY TO USE TRAPEZE NETWORKS HARDWARE OR SOFTWARE. TRAPEZE NETWORKS' LIABILITY SHALL NOT EXCEED THE PRICE PAID BY THE CUSTOMER FOR ANY HARDWARE OR SOFTWARE COVERED UNDER THE TERMS AND CONDITIONS OF THIS WARRANTY. THIS LIMITATION OF LIABILITY AND RESTRICTION ON DAMAGES APPLIES WHETHER IN CONTRACT, TORT, NEGLIGENCE, OR OTHERWISE, AND SHALL APPLY EVEN IF THE LIMITED WARRANTY FAILS OF ITS ESSENTIAL PURPOSE. WARRANTY LAWS VARY FROM JURISDICTION TO JURISDICTION, AND THE ABOVE LIMITATIONS AND EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES MAY NOT APPLY TO YOU, DEPENDING UPON YOUR STATE, COUNTRY OR JURISDICTION. 8. Procedures for Return of Hardware or Software under the Limited Warranty Where repair or replacement is required under the Limited Warranty, Customer will contact Trapeze Networks and obtain a Return Materials Authorization number (“RMA Number”) prior to returning any hardware and/or software, and will include the Trapeze Networks RMA Number on all packaging. Trapeze Networks will ship repaired or replacement components within a commercially reasonable time after receipt of any hardware and/or software returned for the Limited Warranty purposes to the address provided by Customer. Customer will pay freight and handling charges for defective return to the address specified by Trapeze Networks and Trapeze Networks will pay freight and handling charges for return of the repair or replacement materials to Customer. 9. Miscellaneous The Limited Warranty shall be governed by and construed in accordance with the laws of the State of California without reference to that State's conflict of laws rules and as if the contract was wholly formed within the State of California. Customer agrees that jurisdiction and venue shall be in Santa Clara County, California. Under no circumstances shall the United Nations Convention on the International Sale of Goods be considered for redress of grievances or adjudication of any warranty disputes that include Trapeze Networks hardware or software. If any provision of these Terms and Conditions of Sale are held invalid, then the remainder of these Terms and Conditions of Sale will continue in full force and effect. Where a Customer has entered into a signed contractual agreement with Trapeze Networks for supply of hardware, software or services, the terms of that agreement shall supersede any terms contained within this Limited Warranty. Customer understands and acknowledges that the terms of this Limited Warranty, as well as material information regarding the form, function, operation and limitations of Trapeze Networks hardware and software will change from time to time, and that the most current revisions will be publicly available at the Trapeze Networks corporate web site (www.trapezenetworks.com). vi Copyright © 2011, Juniper Networks, Inc.
1 RingMaster Services This chapter describes the use of RingMaster Services software. Starting or Stopping RingMaster Services The method for starting and stopping RingMaster Services depends on the platform on which the service is installed: ❑ Windows systems — RingMaster Services are started automatically when you complete installation and start automatically whenever you restart your system. ❑ Linux systems — You can start and stop these services manually from the command line using a shell script installed when you install RingMaster Services. You can configure services to start and stop automatically. ❑ Macintosh systems — RingMaster Services are not started automatically — you must start them manually. Windows Systems All clients using RingMaster Services should be closed before you stop services. If a RingMaster Client is using a network plan on RingMaster Services when you stop the services, you cannot select objects or options in the client. In this case, to close the client, click the X in the upper right corner of the window or use Task Manager to end the client session. You can start RingMaster Services on a Windows system from within RingMaster or from Windows Services. 1. Display the Services window. Here is an example of the Services window in Windows. This is located in Control Panel > Administrative Tools > Services. (The window might look different on your system.) 1. 2. Scroll down and select RingMaster Services. Copyright © 2011, Juniper Networks, Inc. RingMaster Services 1
Page 1 and 2: RingMaster Monitoring and Managemen
Page 3 and 4: About This Guide RingMaster 7.4 Man
Page 5 and 6: Convention Use Bold italic text fon
Page 7: Agreement are incorporated herein i
Page 11 and 12: Connecting a Client to RingMaster S
Page 13 and 14: Certificate Check RingMaster Servic
Page 15 and 16: RingMaster Services Home Page RingM
Page 17 and 18: Setup Tab Server Settings RingMaste
Page 19 and 20: Server Certificate Select Server Ce
Page 21 and 22: RingMaster Services ❑ RMTS-250
Page 23 and 24: RingMaster Services 5. To prevent R
Page 25 and 26: RingMaster Services 3. To change Po
Page 27 and 28: Access Control Tab RingMaster Servi
Page 29 and 30: User Groups RingMaster Services Use
Page 31 and 32: Plan Management Tab New Plan RingMa
Page 33 and 34: Delete Plans RingMaster Services To
Page 35 and 36: Backup and Restore RingMaster Servi
Page 37 and 38: Deleting a Plan Backup RingMaster S
Page 39 and 40: Alarms Select Maintenance, then sel
Page 41 and 42: Log RingMaster Services Select Main
Page 43 and 44: Threads Select Maintenance, then se
Page 45 and 46: RingMaster Client Preferences This
Page 47 and 48: RingMaster Client Preferences 3. In
Page 49 and 50: RingMaster Client Preferences f. To
Page 51 and 52: Certificate Management RingMaster C
Page 53 and 54: Managing with RingMaster This chapt
Page 55 and 56: Radius Attribute Name Acct-Session-
Page 57 and 58: Configuration/RF Planning View Mana
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❍ Upload MX ❍ Convert Auto AP
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Task Review Local Changes Deploy Un
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Reports View Managing with RingMast
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Managing with RingMaster labels inc
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Managing with RingMaster Users can
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3. From the Task list, select Creat
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❑ Snoop Filter ❑ SNMP Under Oth
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Creating Locales Using RF Planning
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1. Select a Location Server from th
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1. Under Create, click Create RF Fi
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1. Click Edit Location Server to di
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. 7. Click Next. Managing with Ring
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Managing with RingMaster If you sel
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Managing with RingMaster ❑ Client
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Network Changes Managing with RingM
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Viewing Policy Changes Managing wit
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Deploying Local Changes Managing wi
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3. In the Tasks panel, select View
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3. From the Tasks, select Image Rep
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Managing with RingMaster 2. In the
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Managing with RingMaster ❑ The We
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Managing with RingMaster This butto
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Monitor Function This chapter highl
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Monitor Function multiple sites man
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Cluster Status Monitoring In the Do
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Monitor Function This table indicat
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Monitor Function ❑ RingMaster pro
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Monitor Function panel is selected,
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Status Monitor or Status Summary De
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Noise Floor Monitor Function If you
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Coverage Hole If you click on Cover
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Monitor Function This dialog allows
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Session Details ❍ View ◆Session
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Locating A User Monitor Function Di
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Traffic Monitor Dashboard Monitor F
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Monitor Function The following scre
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Traffic Details Monitor Function Cl
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Finding a User You can find a user
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Monitor Function You can display a
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View User Performance Statistics Mo
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3. Click Details in the Traffic Sum
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Monitor Function Optimize your netw
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Managing Alarms Fault Management is
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Managing Alarms ❍ Performance ❍
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❍Alarms ◆Event Details ◆Setup
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Managing Alarms You can select seve
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Alarms Database Query Managing Alar
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Detecting Rogue Devices AP radios a
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Figure 1-1. Rogue Detection Algorit
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Detecting Rogue Devices Select OK a
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The approximate location of a rogue
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RF Classification If you click RF C
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Rogue Devices If you click Rogue De
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Clicking on the link provided shows
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Unauthorized Devices If you click U
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Displaying Rogue Details Detecting
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Column Description Channel SSID Dis
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The Client Location screen appears,
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Converting a Rogue into a Third Par
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RingMaster Reports The Reports butt
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RingMaster Reports 4. To generate a
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RingMaster Reports 2. In the Report
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RingMaster Reports Copyright © 201
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7. When the report is generated, cl
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Table 1- 3 lists the sections in an
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Client Summary Report Changes In th
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10. Click Next to generate the repo
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4. To generate a new report, click
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Top APs ❑ Cumulative errors for t
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5. Select parameters for the report
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SmartPass New Reports SMS/Email Not
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RingMaster Reports ❑ Network Plan
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RF Summary Report Changes New colum
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Radio Detail Report Changes New col
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10. When the report is generated, c
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11. When the report is generated, a
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5. Select the scope type of the rep
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1. Click Alarm History in the Tasks
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1. Select the Reports Navigation Ba
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Site Survey Order RingMaster Report
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8. Click Generate to generate the r
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2. In the Organizer panel, select R
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Saving a Report RingMaster Reports
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To schedule and e-mail a report: Ri
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Working with Network Plans A networ
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Working with Network Plans 1. In th
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Configuring AirDefense The AirDefen
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Configuring AirDefense 6. From the
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