WHEN YOU CROSS CULTURES - World Evangelical Alliance

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CHAPTER THIRTEEN OTHER QUALITIES AND QUALIFICATIONS FOUR NATURAL QUALITIES Besides spiritual qualities, four natural qualities that relate to the candidate’s background and personality are needed. Though there is a degree of relationship between the spiritual and the natural, we should differentiate between the two types of qualities when we determine whether a person is qualified for specific cross-cultural assignments. The four natural qualities to be considered are: Sensitivity, Flexibility, Physical and Emotional Capacity, and Language Aptitude. These natural qualities are especially important in assessing how effective and fulfilled candidates will be in another culture. In assessing these qualities, using a scale from 1 to 10 (with 10 being the highest rating, 5 as average, and 1 as lowest) may prove helpful. A person or couple who is above average in most qualities will have greater potential for success in a different culture. 1 Sensitivity The candidate should be sensitive to people - to their feelings, their responses and their needs. A sensitive person can read both verbal and nonverbal cues which communicate how the other person is feeling and what he is actually saying or thinking. Trying to understand non-verbal signals is difficult enough in one’s own familiar culture. They are especially hard to discern in an alien culture. Sensitivity begins with little things, like being alert to take off one’s shoes before entering most Asian homes. An Asian student who lived in our home in New Zealand returned to Asia upon his graduation. He had picked up some “Western” ways. On his way home, he stopped by in Japan. He visited a Japanese home and was invited in. He walked in with his shoes on. All eyes turned to his feet. He suddenly remembered he was back in Asia! In most of Asia, we assume that the floor is clean, so we take off our shoes to keep it clean. In most Western cultures, the assumption is the opposite - the floor is dirty, keep your shoes on, so you do not dirty your feet. 95
96 WHEN YOU CROSS CULTURES Sensitivity is especially important when developing in-depth relationships. An insensitive person who is programme-oriented but not people-centred will insensitively try to structure people into his programme or time-table. A sensitive person, on the other hand, would be acutely aware of the feelings of people. He would consider whether they are ready to fit into a particular programme or framework. In many Asian cultures, relationships are more important than being efficient and keeping schedules. Relationships are a priority. A dominant characteristic of Asian societies is the awareness of shame that may be caused to the individual or to his family and community. In human relationships, one must be sensitive not to cause shame. One should preserve group harmony and the reputation of family and the community. Case Study for Discussion Insensitivity to cultural ways can have serious repercussions. Many years ago, a non-Asian missionary had a leadership role in an Asian ministry. The missionary came from a culture that uses confrontational strategies to deal with interpersonal problems. People would speak out as a means of resolving difficulties. The missionary was therefore dissatisfied with the non-confrontational approach by Asians when they communicate with others about problems. One day, a young Asian in the ministry team wrote a note about some problems. The leader rebuked that team member for writing and lacking the courage to speak face to face about the problems. The leader did not realise that it had actually taken a lot of courage to write the note. The missionary continued to train other Asians, who were taught to be outspoken and to confront others when there were problems. Sadly, this leader was insensitive to the cultural differences between non-Asians and Asians. In time, those who were trained became leaders. As the ministry grew over the years, older ministry leaders began to realise that the younger leaders were becoming increasingly non-Asian in some of their ways and approaches. Insensitive leaders usually leave their mark and affect a work. Questions for Discussion 1. If you were another young Asian in that ministry team, what could you or others in the team have done after hearing about the rebuke by the leader to your team member?
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Jim Chew currently mentors cross-cu
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WHEN YOU CROSS CULTURES - World Evangelical Alliance

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