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12 Tourism and Travel<br />

Related Services 1<br />

INTRODUCTION<br />

Tourism and travel-related services sector is regarded<br />

as the world’s largest industry and one of the fastest<br />

growing, accounting for over one-third of the value of<br />

total world-wide services trade. According to WTTC,<br />

travel and tourism can bring prosperity to host<br />

communities, creating jobs in deprived or rural areas,<br />

where there are often few viable alternatives (WTTC<br />

2003–04). It employs a relatively high proportion of<br />

women, minority groups and those with a low skills<br />

level, and encourages entrepreneurship with few<br />

barriers to setting up in business.<br />

The most striking feature of South Asian tourism<br />

is its one of the lowest share in total international tourist<br />

arrivals. In 2006, South Asia received merely 8.9 million<br />

foreign tourists, which was barely 1.1% of the total<br />

world tourist arrivals (World Tourism Oganisation<br />

2007). In fact, in the Asia and the Pacific region South<br />

Asia receives the least number of foreign tourists (Table<br />

12.1). However, one positive sign is that in 2006 the<br />

growth rate of arrivals has been the highest at 11.7%<br />

in South Asia from all regions in Asia and the Pacific.<br />

Similarly, in terms of international tourism receipts, the<br />

share of South Asia in the world in 2006 was 1.6%<br />

(Table 12.2) and the growth rate was the highest –<br />

almost 14% – in the region. Another positive sign was<br />

that the receipts per arrivals were the second highest<br />

after Oceania. Nevertheless, all this is happening at a<br />

fairly low base and South Asia has to take a number of<br />

drastic measures if it is to attract a sizeable number of<br />

tourists commensurate to its potential. This is also a<br />

region consisting of countries like the Maldives, Nepal<br />

and Bhutan whose economies, to a large extent, are<br />

dependent on tourism.<br />

According to the World Tourism Organisation<br />

(WTO), from the South Asian region India is the only<br />

1<br />

The chapter is based on the report authored by Shailendra Kumar.<br />

country that figures in the list of the top 50 countries<br />

in terms of international tourist arrivals by country of<br />

destination and ranked 42nd with 4.4 million tourist<br />

arrivals in 2006. Similarly, in terms of international<br />

tourism receipts too India is the only country from this<br />

region that figures in the list of top 50 countries of the<br />

world and India did much better in terms of receipts<br />

by earning $8.9 billion and ranked 21st in 2006. This<br />

seems to be chiefly because the number of days spent<br />

by an average tourist is relatively high for India<br />

suggesting the country has enormous tourism potential.<br />

In regard to outbound tourism also India does fairly<br />

well as its tourists spent $7.4 billion in 2006 and the<br />

country ranked 23rd among the top 50 countries of<br />

the world spending the highest amount of money on<br />

tourism. It is indeed interesting to see that Pakistan is<br />

the only other country form South Asia that has made<br />

to the club of top 50 countries in terms of international<br />

tourism expenditure implying that it is an important<br />

tourism market in the world. From South Asian point<br />

of view India and Pakistan offer large markets and even<br />

if other countries could grab a small pie of it, it could<br />

change the landscape of tourism in other countries.<br />

According to the WTTC (2005), on an absolute<br />

scale, India is one of those countries where the travel<br />

and tourism demand is expected to grow the most<br />

between 2006 and 2015. India is expected to grow its<br />

demand to about $57 billion and should be ahead of<br />

Canada and behind eight countries in the list of top 10<br />

countries expecting the highest tourism demand.<br />

Moreover, on an employment scale, India is expected<br />

to perform better than the absolute scale as by the year<br />

2015 it is likely to generate almost two million new<br />

jobs thereby becoming the fifth largest country in terms<br />

of job creation. Interestingly, in the list of top 10<br />

countries expected to generate the maximum number<br />

of jobs in the tourism sector there is one more country

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