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Long Term Community Plan 2012-2022 - Hurunui District Council

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www.hurunui.govt.nz<br />

Goals and Performance Measures<br />

<strong>Community</strong> Outcomes<br />

1. A desirable and safe place to live<br />

2. A place where our traditional rural values and heritage make <strong>Hurunui</strong> unique<br />

Goals<br />

To provide and maintain<br />

buildings to support activities<br />

and recreational needs for local<br />

communities<br />

To maintain townships so they<br />

are neat and tidy<br />

How we will achieve our<br />

Goals<br />

Maintain, upgrade or build<br />

new medical centres<br />

suitable for modern<br />

medical procedures<br />

Consult with the<br />

community about the<br />

future of the Amberley<br />

swimming pool<br />

Investigate complaints<br />

about the standard of any<br />

<strong>Council</strong> owned facilities<br />

Undertake a residents<br />

satisfaction survey<br />

Performance Measures Current Situation 11/12 12/13 13/14 14/15 15+<br />

Build a new medical<br />

centre (or significantly<br />

upgrade the existing one)<br />

Decide on the course of<br />

action to be taken (build<br />

or upgrade or abandon)<br />

depending on community<br />

views<br />

All complaints are<br />

followed up within 48<br />

hours<br />

Resident satisfaction<br />

over attractiveness<br />

and neatness of their<br />

townships is maintained<br />

or improved<br />

The Cheviot medical centre<br />

requires a rebuild or upgrade<br />

but identified as inadequate<br />

for the future<br />

The current swimming pool<br />

in Amberley is expected<br />

to last for another five or<br />

so years before it will no<br />

longer be usable. The Ward<br />

Committee is considering<br />

where to from here. There<br />

is no financial provision for<br />

a new or upgraded pool at<br />

this stage<br />

Complaints have been<br />

recorded in variable ways<br />

up until now. We have a<br />

customer service request<br />

programme to log all<br />

complaints and show when<br />

they have been actioned<br />

90% of residents considered<br />

their townships to be well<br />

kept and 85% said they were<br />

attractive<br />

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√<br />

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Financial Summary<br />

A financial summary for this activity is shown on the next page.<br />

106

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