Safety Matters - Rail, Tram and Bus Union of NSW
Safety Matters - Rail, Tram and Bus Union of NSW
Safety Matters - Rail, Tram and Bus Union of NSW
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Making a workers compensation claim<br />
If you are injured, physically or psychologically, during a robbery then you may<br />
be eligible for workers compensation. To make a workers compensation claim<br />
take the following steps:<br />
1. Give notice <strong>of</strong> the injury as soon as possible to the employer, or anyone<br />
designated by the employer, such as a supervisor or a manager. This can be<br />
in writing or verbally. It MUST be given before an injured worker leaves or<br />
resigns from their job.<br />
2. Advise your union representative.<br />
3. Record the injury in the Workplace Injury Register.<br />
4. Make an appointment to see your treating doctor. You will need to notify<br />
the doctor that it is a ‘long’ or ‘double consultation’ when you make the<br />
appointment to ensure the appropriate consultation time is available.<br />
Remember, your doctor’s first priority is your health so they will be<br />
supportive.<br />
5. Fill in all necessary paperwork <strong>and</strong> claim forms. KEEP A COPY OF<br />
EVERYTHING.<br />
6. If treatment is needed then get a WorkCover medical certificate. Comply<br />
with your Return to Work plan.<br />
7. You must co-operate with the insurer <strong>and</strong> attend (if necessary) a medical<br />
examination with a medical practitioner arranged <strong>and</strong> paid for by the<br />
employer in reasonable time. You have the right to choose your own<br />
doctor.<br />
8. You must notify the insurer <strong>of</strong> your nominated treating doctor (the doctor<br />
<strong>of</strong> your choice), <strong>and</strong> also provide up to date WorkCover medical certificates<br />
to the insurance company.<br />
If, after following all <strong>of</strong> these procedures you are still having difficulty in lodging<br />
a Workers Compensation claim, then contact your <strong>Union</strong> for assistance.<br />
See also Fact Sheets on Workers Compensation <strong>and</strong> Accident <strong>and</strong> Injury<br />
Notification for further information.<br />
Being Prepared<br />
There are a number <strong>of</strong> ways to reduce the risk <strong>of</strong> robberies <strong>and</strong> workplace<br />
violence. The methods available fall into three categories:<br />
• Safer working practices<br />
• Physical options<br />
• Electronic security<br />
<strong>Safety</strong> <strong>Matters</strong> A Guide for Workplace OHS Representatives<br />
SECTION FOUR<br />
RAIL<br />
TRAM AND BUS<br />
47<br />
OHS Factsheets<br />
U N<br />
I O N