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Safety Matters - Rail, Tram and Bus Union of NSW

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need to be translated into a multi-dimensional matrix. To use the example <strong>of</strong><br />

psychological hazards in the workplace, another layer may be added to the<br />

model to include:<br />

1. How severely could<br />

it cause psychological<br />

harm to someone<br />

or<br />

How ill could it make<br />

someone?<br />

(a) Very likely<br />

could happen<br />

any time<br />

2. How likely is it to be that bad?<br />

(b) Likely<br />

could happen<br />

some time<br />

(c) Unlikely<br />

could happen<br />

but rarely<br />

(d) Very<br />

Unlikely<br />

Could happen<br />

but probably<br />

never will<br />

(i) Cause permanent<br />

1 1<br />

psychological disability<br />

2 3<br />

or ill health<br />

(ii) Long term<br />

psychological illness or<br />

serious injury 1 2 3 4<br />

(iii) Psychological or<br />

Medical attention <strong>and</strong><br />

several days <strong>of</strong>f work<br />

2 3 4 5<br />

(iv) Counselling needed<br />

3 4 5 6<br />

The numbers indicate how important it is to do something about the problem<br />

1. High risk <strong>of</strong> serious OHS occurrence = top priority = act immediately<br />

2. Low risk <strong>of</strong> serious OHS occurrence = low priority = act when feasible<br />

There are many situations in workplaces where the first model would not<br />

indicate that a risk existed, because it focuses on physical harm. However, in<br />

the rail, tram <strong>and</strong> bus industry there are a range <strong>of</strong> hazards <strong>and</strong> risks that can<br />

adversely affect an employee, without necessary physical harm or injury.<br />

Examples <strong>of</strong> some <strong>of</strong> these hazards or risks are verbal abuse by passengers or<br />

members <strong>of</strong> the public, threats <strong>of</strong> violence, exposure to a range <strong>of</strong> volatile or<br />

violent behaviour, such as fights, or drug abuse. Similarly, abuse by co-workers<br />

or management can have an adverse effect on an employee’s psychological <strong>and</strong>/<br />

or physical health <strong>and</strong> wellbeing.<br />

Clause 9(2) <strong>of</strong> the Regulation specifically identifies workplace violence as a<br />

hazard that must be identified, assessed <strong>and</strong> the risks associated with those<br />

hazards should be eliminated or controlled.<br />

<strong>Safety</strong> <strong>Matters</strong> A Guide for Workplace OHS Representatives<br />

SECTION TWO<br />

RAIL<br />

TRAM AND BUS<br />

45<br />

Monitoring OHS Programs <strong>and</strong> Procedures<br />

U N<br />

I O N

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