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01 02 03 04 05 06 07 08 09 10 11 12 13 14 40 04 Quality of Life Services Our On‑site Service Solutions 8.3 Achievements France Comprehensive service offer for new business school campus To help it attract and retain the best teaching staff and students in its quest for excellence, EDHEC turned to Sodexo to create an appealing living environment at its new business school campus in Lille. The comprehensive services contract includes foodservices, concierge services, visitor accommodations, university store management, vending machines and building maintenance. Early start to healthy eating Sodexo introduced a new foodservices offer aimed at encouraging good nutritional habits and sustainability awareness right from the start. Kindergarten and elementary school students are served seasonal, healthy meal choices designed by Sodexo dietitians accompanied by colorful, animated presentations throughout the school year. Indonesia ‑ International flavor Sodexo was awarded the contract to design the new kitchen and dining area and outfit the kitchen at the country’s largest international primary and secondary school in Jakarta. Sodexo will provide foodservices on the school’s three campuses for 875 staff members and 2,500 students, drawn from 60 nations. United States Large new FM contract for Detroit public schools Sodexo provides technical maintenance services, cleaning services and maintenance of buildings and green spaces to enhance the learning environment for 78,000 students in the city of Detroit’s 136 public schools. It is the largest school outsourcing contract for Facilities Management services in the U.S. and one of the largest Education contracts ever won by Sodexo. Supporting the Let’s Move wellness initiative As part of its commitment to the First Lady Michelle Obama’s “Let’s Move” initiative to promote good nutrition and physical activity, more than 100 of Sodexo’s clients have achieved awards in the Healthier US School Challenge. The Challenge is Sodexo Registration Document Fiscal 2011 a voluntary initiative established in 2004 which recognizes schools participating in the National School Lunch Program that have created healthier school environments through promotion of nutrition and physical activity. 8.4 Among our clients… Aditya Birla World School, Mumbai (India). Al Yasmina School, Abu Dhabi (United Arab Emirates). Asian Institute of Technology, Pathum Thani – Bangkok area (Thailand). Australian Institute of Management, Melbourne, Perth, Sydney (Australia). Brest public schools (France). British School, São Paulo, Rio de Janeiro (Brazil). Brock University, St. Catharines, Ontario (Canada). Chino Valley Unified School District, Chino, AZ (United States). Colegio Franco Argentino, Buenos Aires (Argentina). Columbus City Schools, Columbus, OH (United States). Detroit Public Schools, Detroit, MI (United States). Dulwich College, Beijing, Shanghai (China). École Française de Riyadh (Saudi Arabia). EDHEC, Lille (France). Garden International School, Kuala Lumpur (Malaysia). GEMS School, Dubai (United Arab Emirates). Hackney Community College, London (United Kingdom). Haileybury College, Melbourne (Australia). Inkamana School, KwaZulu – Natal (South Africa). International School Hamburg (Germany). Jakarta International School, Jakarta (Indonesia). King George V School, Hong Kong. P ◀ CONTENTS ▶ Lappeenranta University of Technology, Lappeenranta (Finland).
P ◀ CONTENTS ▶ Liceo Franco Argentino Jean Mermoz, Buenos Aires (Argentina). Liessin School, Rio de Janeiro (Brazil). Lycée Français International, Bangkok (Thailand). Lycée Français Paul Valéry, Cali (Colombia). Marseilles public schools (France). Pontifical Catholic University, Rio de Janeiro (Brazil). Pontificia Universidad Catolica del Peru, Lima (Peru). Saint Nicholas School, São Paulo (Brazil). Santa Rosa County School District, Milton, FL (United States). Southampton Solent University (United Kingdom). Tanglin Trust International School (Singapore). 9. SPORTS AND LEISURE 3.1% of Group revenues Revenues: • 492 million euro (684 million U.S. dollars) Key figures (at the average exchange rate for Fiscal 2011: 1 euro = 1.3896 U.S. dollars) Source: Sodexo 9.1 Our offer Quality of Life for exceptional moments As a partner in organizing world-class sports and cultural events, whether the Olympics, Rugby World Cup or the Chelsea Flower Show, Sodexo has been delivering exceptional service offers that respond to organizers’ exacting needs for more than 20 years. From ticketing to foodservices to corporate hospitality Quality of Life Services 04 Our On‑site Service Solutions Texas Christian University, Fort Worth (United States). Universidad Adolfo Ibañez, Santiago (Chile). Universidad Andrès Bello, Santiago (Chile). Universidad Católica de Chile, Santiago (Chile). Universidad Europea de Madrid (Spain). Université Saint‑Joseph, Beirut (Lebanon). University of Ljubljana, Faculty of Economics, Ljubljana (Slovenia). University Politecnico, Turin (Italy). University of South Carolina, Columbia (United States). University of Technology and Economics, Budapest (Hungary). 8,184 employees 783 sites sales and marketing, Sodexo’s expert teams know what it takes to produce unforgettable moments on the world’s biggest stages. Sodexo also enhances the reputation of prestigious sites and tourist destinations, providing best-in-class facility conferences and banqueting, entertaining performances, logistics and technical services, while ensuring safety. Sodexo Registration Document Fiscal 2011 41 01 02 03 04 05 06 07 08 09 10 11 12 13 14
Page 1 and 2: Fiscal 2011 Registration Document
Page 3 and 4: Registration Document Fiscal 2011 T
Page 5 and 6: P ◀ CONTENTS ▶ Message from Mic
Page 7 and 8: P ◀ CONTENTS ▶ History 01 01 Ou
Page 9 and 10: P ◀ CONTENTS ▶ The Fundamental
Page 11 and 12: P ◀ CONTENTS ▶ OUR MISSION Our
Page 13 and 14: P ◀ CONTENTS ▶ ‡ Our ambition
Page 15 and 16: P ◀ CONTENTS ▶ Titre Our Group
Page 17 and 18: P ◀ CONTENTS ▶ SODEXO HAS THREE
Page 19 and 20: P ◀ CONTENTS ▶ OUR AWARDS Sodex
Page 21 and 22: P ◀ CONTENTS ▶ 2. EMPLOYEES AND
Page 23 and 24: P ◀ CONTENTS ▶ DIVIDENDS PAID O
Page 25 and 26: P ◀ CONTENTS ▶ Titre Quality 1
Page 27 and 28: P ◀ CONTENTS ▶ Quality of Life
Page 29 and 30: P ◀ CONTENTS ▶ diverse data sou
Page 31 and 32: P ◀ CONTENTS ▶ commitments unde
Page 33 and 34: P ◀ CONTENTS ▶ The high economi
Page 35 and 36: P ◀ CONTENTS ▶ Democratic Repub
Page 37 and 38: P ◀ CONTENTS ▶ 5.3 Achievements
Page 39 and 40: P ◀ CONTENTS ▶ 6.2 Market trend
Page 41: P ◀ CONTENTS ▶ 8. EDUCATION 21.
Page 45 and 46: P ◀ CONTENTS ▶ Quality of Life
Page 47 and 48: P ◀ CONTENTS ▶ themselves, enha
Page 49 and 50: P ◀ CONTENTS ▶ 4. PUBLIC BENEFI
Page 51 and 52: P ◀ CONTENTS ▶ Development of n
Page 53 and 54: P ◀ CONTENTS ▶ Economic and Soc
Page 55 and 56: P ◀ CONTENTS ▶ On the strength
Page 57 and 58: P ◀ CONTENTS ▶ The proportion o
Page 59 and 60: P ◀ CONTENTS ▶ Non-site manager
Page 61 and 62: P ◀ CONTENTS ▶ 2.2.8 Social and
Page 63 and 64: P ◀ CONTENTS ▶ 3. EMPLOYMENT IN
Page 65 and 66: P ◀ CONTENTS ▶ The Better Tomor
Page 67 and 68: P ◀ CONTENTS ▶ 2. WE DO The Bet
Page 69 and 70: P ◀ CONTENTS ▶ 2.2 Supporting L
Page 71 and 72: P ◀ CONTENTS ▶ chemical sourcin
Page 73 and 74: P ◀ CONTENTS ▶ EXAMPLES OF A BE
Page 75 and 76: P ◀ CONTENTS ▶ Titre Consolidat
Page 77 and 78: P ◀ CONTENTS ▶ 1.2 Operating pr
Page 79 and 80: P ◀ CONTENTS ▶ 2. FISCAL 2011 F
Page 81 and 82: P ◀ CONTENTS ▶ 2.2.2 Currency e
Page 83 and 84: P ◀ CONTENTS ▶ Partnership to b
Page 85 and 86: P ◀ CONTENTS ▶ 2.2.4 Motivation
Page 87 and 88: P ◀ CONTENTS ▶ Net cash used in
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Page 91 and 92: P ◀ CONTENTS ▶ Consolidated inf
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P ◀ CONTENTS ▶ LIABILITIES AND
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P ◀ CONTENTS ▶ Consolidated inf
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P ◀ CONTENTS ▶ Companies in whi
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P ◀ CONTENTS ▶ of the date of a
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P ◀ CONTENTS ▶ ownership by the
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P ◀ CONTENTS ▶ tested for impai
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P ◀ CONTENTS ▶ If benefits unde
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P ◀ CONTENTS ▶ 2.22.3 Income ta
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P ◀ CONTENTS ▶ Fiscal 2010 (in
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P ◀ CONTENTS ▶ 4.2 Finance inco
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P ◀ CONTENTS ▶ 4.5 Property, pl
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P ◀ CONTENTS ▶ (in millions of
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P ◀ CONTENTS ▶ 4.8 Client inves
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P ◀ CONTENTS ▶ The table below
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P ◀ CONTENTS ▶ 4.11 Financial a
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P ◀ CONTENTS ▶ 4.11.4 details o
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P ◀ CONTENTS ▶ For borrowings o
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P ◀ CONTENTS ▶ 2011. These two
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P ◀ CONTENTS ▶ Currency derivat
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P ◀ CONTENTS ▶ Amounts shown in
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P ◀ CONTENTS ▶ 4.19 Provisions
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P ◀ CONTENTS ▶ 4.21 Deferred ta
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P ◀ CONTENTS ▶ Financial assets
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P ◀ CONTENTS ▶ The expected lif
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P ◀ CONTENTS ▶ 4.26.2 Principal
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P ◀ CONTENTS ▶ 5.1.1 Analysis o
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P ◀ CONTENTS ▶ Counterparty ris
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P ◀ CONTENTS ▶ France Consolida
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P ◀ CONTENTS ▶ Africa Consolida
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P ◀ CONTENTS ▶ europe Consolida
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P ◀ CONTENTS ▶ Asia, Pacific, M
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P ◀ CONTENTS ▶ ‡ Supplemental
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P ◀ CONTENTS ▶ ISo Code Countri
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P ◀ CONTENTS ▶ Growth in the Mo
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P ◀ CONTENTS ▶ At the same time
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P ◀ CONTENTS ▶ Information Titr
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P ◀ CONTENTS ▶ 2. BALANCE SHEET
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P ◀ CONTENTS ▶ 2.1.2 Property,
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P ◀ CONTENTS ▶ 5. EXCEPTIONAL I
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P ◀ CONTENTS ▶ Information on t
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P ◀ CONTENTS ▶ 13.2 Changes in
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P ◀ CONTENTS ▶ extendable on ap
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P ◀ CONTENTS ▶ 18. RELATED PART
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P ◀ CONTENTS ▶ 26. CONSOLIDATIO
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P ◀ CONTENTS ▶ (in thousands of
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P ◀ CONTENTS ▶ III - Specific v
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P ◀ CONTENTS ▶ (in euro) employ
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P ◀ CONTENTS ▶ Titre Legal 1Inf
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P ◀ CONTENTS ▶ 1.6 Registration
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P ◀ CONTENTS ▶ Legal Informatio
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P ◀ CONTENTS ▶ 2.4.2 Share owne
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P ◀ CONTENTS ▶ 2.5.2 Internatio
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P ◀ CONTENTS ▶ Shareholders - T
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P ◀ CONTENTS ▶ 2.3 Publication
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P ◀ CONTENTS ▶ 8. BENEFITS OF B
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P ◀ CONTENTS ▶ ADJUSTED SODEXO
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P ◀ CONTENTS ▶ ‡ Capital 1. S
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P ◀ CONTENTS ▶ 3. STOCK MARKET
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P ◀ CONTENTS ▶ Titre Corporate
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P ◀ CONTENTS ▶ 1.1 Composition
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P ◀ CONTENTS ▶ • Board Member
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P ◀ CONTENTS ▶ Other positions
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P ◀ CONTENTS ▶ Peter Thompson B
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P ◀ CONTENTS ▶ 2.3 Mission of t
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P ◀ CONTENTS ▶ The Audit Commit
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P ◀ CONTENTS ▶ Board has begun
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P ◀ CONTENTS ▶ 3.2 Group Polici
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P ◀ CONTENTS ▶ 3.2.5 Informatio
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P ◀ CONTENTS ▶ Executive Commit
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P ◀ CONTENTS ▶ 3.8.1 The risk i
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P ◀ CONTENTS ▶ Corporate Govern
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P ◀ CONTENTS ▶ Corporate Govern
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P ◀ CONTENTS ▶ ‡ Compensation
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P ◀ CONTENTS ▶ SUMMARY OF COMPE
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P ◀ CONTENTS ▶ 2. COMPENSATION
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P ◀ CONTENTS ▶ Total compensati
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P ◀ CONTENTS ▶ expiration date
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P ◀ CONTENTS ▶ exercise price (
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P ◀ CONTENTS ▶ Name date of Boa
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P ◀ CONTENTS ▶ ‡ Audit fees (
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P ◀ CONTENTS ▶ Combined Annual
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P ◀ CONTENTS ▶ It is therefore
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P ◀ CONTENTS ▶ trading sessions
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P ◀ CONTENTS ▶ Combined annual
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P ◀ CONTENTS ▶ Titre Glossary 1
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P ◀ CONTENTS ▶ Intensity risk R
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P ◀ CONTENTS ▶ P ◀ CONTENTS
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P ◀ CONTENTS ▶ Responsibility f
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P ◀ CONTENTS ▶ Titre Reconcilia
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P ◀ CONTENTS ▶ Reconciliation t
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PEFC/10-31-1190 FCBA/08-00860A Publ
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