Registration Document

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01 02 03 04 05 06 07 08 09 10 11 12 13 14 46 04 Quality of Life Services Our Motivation Solutions Samsung Electronic, Belgium, Brazil, Czech Republic, Tunisia, Venezuela. SAP, Belgium, Brazil, Germany, Poland, Venezuela. Consumer goods Coca‑Cola, Belgium, Czech Republic, Hungary, Poland. L’Oréal, Tunisia, Turkey, Venezuela. Nestlé, Belgium, Poland, Venezuela. Nokia, Belgium, Germany, Hungary, Poland, Tunisia. Unilever, Belgium, Hungary, India, Poland, Spain, Tunisia, Venezuela. 3. INCENTIVES AND RECOGNITION 3.1 Achievements France ‑ The self‑service gift voucher A new line of offers from “Tir Groupé by Sodexo” allows companies to choose among three new levels of affiliate networks at which employees may use their gift vouchers. The online platform, featuring more than 11,000 gifts, is directly managed by companies for their sales and distribution networks, provides real-time updates on transactions and can be personalized with the Company’s own colors and images. International ‑ Global solution for a global client To help its travel e-commerce client, Amadeus, promote insurance products as part of travel packages, Sodexo designed a special incentive program for travel agents and airline call centers around the world. Under the global contract, Sodexo provides Amadeus with a single point of contact as well as expert guidance on the tax treatment of employee incentive programs in each country where it operates. Sodexo Registration Document Fiscal 2011 Industry‑Energy Eli Lilly, Belgium, Chile, Mexico, Venezuela. Johnson & Johnson, Chile, Czech Republic, Poland. Michelin, Belgium, Hungary, Poland, Turkey, United Kingdom. Schneider Electric, Belgium, Germany, India, Philippines, Spain, Tunisia. Siemens, Belgium, Tunisia, Turkey. Tata Group, India, Philippines, United Kingdom. Toyota Group, Belgium, Czech Republic, Spain, Venezuela. 3.2 Among our clients… Banks‑Insurance HSBC Group, Argentina, India, Philippines. PricewaterhouseCoopers, Hungary. IT‑Electronics IBM, Hungary. Oracle, Indonesia. Samsung Electronic, Brazil, Poland. SAP, Brazil. Consumer goods Coca‑Cola, Argentina, Poland. L’Oréal, Poland. Nestlé, Czech Republic, Hungary, Indonesia, Poland. Nokia, Poland. Unilever, Hungary. Industry‑Energy Eli Lilly, Mexico. Johnson & Johnson, Poland. Michelin, Hungary, Poland. Tata Group, India. P ◀ CONTENTS ▶
P ◀ CONTENTS ▶ 4. PUBLIC BENEFITS 4.1 Achievements Germany ‑ educational support vouchers Sodexo is helping the city of Gelsenkirchen administer the new “Bildungspass” educational vouchers under a new public benefit program launched by the Federal government and managed at the city level. With 19,000 potential beneficiaries, the educational package seeks to extend educational opportunities for children providing support for the purchase of school supplies and books, participation in school trips, meal subsidies, after-school tutoring, leisure activities and transportation. United Kingdom ‑ delivering assistance for asylum seekers With the new Visa Europe card, Sodexo provides the means for the UK Border Agency to provide Quality of Life Services 04 Our Motivation Solutions asylum seekers with their weekly benefits allocations electronically. The pre-paid cards can be used at commercial outlets approved by the client. 4.2 Among our clients… Public services National Postal Services: La Poste (Belgium); La Poste (France), Poczta Polska (Poland), Postal Telegraphic Institute of Venezuela (Venezuela). National Transportation Services: Czech Airlines (Czech Republic), Lufthansa (Germany), National Railways (Hungary), SNCB (Belgium), Transport company city of Košice (Slovakia). Public Authorities: Provincia de Chaco (Argentina), ONEM (Belgium), Provincia de Rio Negro (Argentina), Steel Authority of India (India), SENIAT (Venezuela). Sodexo Registration Document Fiscal 2011 47 01 02 03 04 05 06 07 08 09 10 11 12 13 14
Page 1 and 2: Fiscal 2011 Registration Document
Page 3 and 4: Registration Document Fiscal 2011 T
Page 5 and 6: P ◀ CONTENTS ▶ Message from Mic
Page 7 and 8: P ◀ CONTENTS ▶ History 01 01 Ou
Page 9 and 10: P ◀ CONTENTS ▶ The Fundamental
Page 11 and 12: P ◀ CONTENTS ▶ OUR MISSION Our
Page 13 and 14: P ◀ CONTENTS ▶ ‡ Our ambition
Page 15 and 16: P ◀ CONTENTS ▶ Titre Our Group
Page 17 and 18: P ◀ CONTENTS ▶ SODEXO HAS THREE
Page 19 and 20: P ◀ CONTENTS ▶ OUR AWARDS Sodex
Page 21 and 22: P ◀ CONTENTS ▶ 2. EMPLOYEES AND
Page 23 and 24: P ◀ CONTENTS ▶ DIVIDENDS PAID O
Page 25 and 26: P ◀ CONTENTS ▶ Titre Quality 1
Page 27 and 28: P ◀ CONTENTS ▶ Quality of Life
Page 29 and 30: P ◀ CONTENTS ▶ diverse data sou
Page 31 and 32: P ◀ CONTENTS ▶ commitments unde
Page 33 and 34: P ◀ CONTENTS ▶ The high economi
Page 35 and 36: P ◀ CONTENTS ▶ Democratic Repub
Page 37 and 38: P ◀ CONTENTS ▶ 5.3 Achievements
Page 39 and 40: P ◀ CONTENTS ▶ 6.2 Market trend
Page 41 and 42: P ◀ CONTENTS ▶ 8. EDUCATION 21.
Page 43 and 44: P ◀ CONTENTS ▶ Liceo Franco Arg
Page 45 and 46: P ◀ CONTENTS ▶ Quality of Life
Page 47: P ◀ CONTENTS ▶ themselves, enha
Page 51 and 52: P ◀ CONTENTS ▶ Development of n
Page 53 and 54: P ◀ CONTENTS ▶ Economic and Soc
Page 55 and 56: P ◀ CONTENTS ▶ On the strength
Page 57 and 58: P ◀ CONTENTS ▶ The proportion o
Page 59 and 60: P ◀ CONTENTS ▶ Non-site manager
Page 61 and 62: P ◀ CONTENTS ▶ 2.2.8 Social and
Page 63 and 64: P ◀ CONTENTS ▶ 3. EMPLOYMENT IN
Page 65 and 66: P ◀ CONTENTS ▶ The Better Tomor
Page 67 and 68: P ◀ CONTENTS ▶ 2. WE DO The Bet
Page 69 and 70: P ◀ CONTENTS ▶ 2.2 Supporting L
Page 71 and 72: P ◀ CONTENTS ▶ chemical sourcin
Page 73 and 74: P ◀ CONTENTS ▶ EXAMPLES OF A BE
Page 75 and 76: P ◀ CONTENTS ▶ Titre Consolidat
Page 77 and 78: P ◀ CONTENTS ▶ 1.2 Operating pr
Page 79 and 80: P ◀ CONTENTS ▶ 2. FISCAL 2011 F
Page 81 and 82: P ◀ CONTENTS ▶ 2.2.2 Currency e
Page 83 and 84: P ◀ CONTENTS ▶ Partnership to b
Page 85 and 86: P ◀ CONTENTS ▶ 2.2.4 Motivation
Page 87 and 88: P ◀ CONTENTS ▶ Net cash used in
Page 89 and 90: P ◀ CONTENTS ▶ In the medium te
Page 91 and 92: P ◀ CONTENTS ▶ Consolidated inf
Page 93 and 94: P ◀ CONTENTS ▶ LIABILITIES AND
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P ◀ CONTENTS ▶ Companies in whi
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P ◀ CONTENTS ▶ of the date of a
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P ◀ CONTENTS ▶ ownership by the
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P ◀ CONTENTS ▶ tested for impai
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P ◀ CONTENTS ▶ If benefits unde
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P ◀ CONTENTS ▶ 2.22.3 Income ta
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P ◀ CONTENTS ▶ Fiscal 2010 (in
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P ◀ CONTENTS ▶ 4.2 Finance inco
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P ◀ CONTENTS ▶ 4.5 Property, pl
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P ◀ CONTENTS ▶ (in millions of
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P ◀ CONTENTS ▶ 4.8 Client inves
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P ◀ CONTENTS ▶ The table below
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P ◀ CONTENTS ▶ 4.11 Financial a
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P ◀ CONTENTS ▶ 4.11.4 details o
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P ◀ CONTENTS ▶ Consolidated inf
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P ◀ CONTENTS ▶ For borrowings o
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P ◀ CONTENTS ▶ 2011. These two
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P ◀ CONTENTS ▶ Currency derivat
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P ◀ CONTENTS ▶ Amounts shown in
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P ◀ CONTENTS ▶ 4.19 Provisions
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P ◀ CONTENTS ▶ 4.21 Deferred ta
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P ◀ CONTENTS ▶ Financial assets
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P ◀ CONTENTS ▶ The expected lif
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P ◀ CONTENTS ▶ 4.26.2 Principal
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P ◀ CONTENTS ▶ 5.1.1 Analysis o
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P ◀ CONTENTS ▶ Counterparty ris
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P ◀ CONTENTS ▶ France Consolida
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P ◀ CONTENTS ▶ Africa Consolida
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P ◀ CONTENTS ▶ europe Consolida
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P ◀ CONTENTS ▶ Asia, Pacific, M
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P ◀ CONTENTS ▶ ‡ Supplemental
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P ◀ CONTENTS ▶ ISo Code Countri
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P ◀ CONTENTS ▶ Growth in the Mo
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P ◀ CONTENTS ▶ At the same time
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P ◀ CONTENTS ▶ Information Titr
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P ◀ CONTENTS ▶ 2. BALANCE SHEET
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P ◀ CONTENTS ▶ 2.1.2 Property,
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P ◀ CONTENTS ▶ 5. EXCEPTIONAL I
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P ◀ CONTENTS ▶ Information on t
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P ◀ CONTENTS ▶ 13.2 Changes in
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P ◀ CONTENTS ▶ extendable on ap
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P ◀ CONTENTS ▶ 18. RELATED PART
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P ◀ CONTENTS ▶ 26. CONSOLIDATIO
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P ◀ CONTENTS ▶ (in thousands of
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P ◀ CONTENTS ▶ III - Specific v
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P ◀ CONTENTS ▶ (in euro) employ
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P ◀ CONTENTS ▶ Titre Legal 1Inf
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P ◀ CONTENTS ▶ 1.6 Registration
Page 205 and 206:
P ◀ CONTENTS ▶ Legal Informatio
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P ◀ CONTENTS ▶ 2.4.2 Share owne
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P ◀ CONTENTS ▶ 2.5.2 Internatio
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P ◀ CONTENTS ▶ Shareholders - T
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P ◀ CONTENTS ▶ 2.3 Publication
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P ◀ CONTENTS ▶ 8. BENEFITS OF B
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P ◀ CONTENTS ▶ ADJUSTED SODEXO
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P ◀ CONTENTS ▶ ‡ Capital 1. S
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P ◀ CONTENTS ▶ 3. STOCK MARKET
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P ◀ CONTENTS ▶ Titre Corporate
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P ◀ CONTENTS ▶ 1.1 Composition
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P ◀ CONTENTS ▶ • Board Member
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P ◀ CONTENTS ▶ Other positions
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P ◀ CONTENTS ▶ Peter Thompson B
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P ◀ CONTENTS ▶ 2.3 Mission of t
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P ◀ CONTENTS ▶ The Audit Commit
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P ◀ CONTENTS ▶ Board has begun
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P ◀ CONTENTS ▶ 3.2 Group Polici
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P ◀ CONTENTS ▶ 3.2.5 Informatio
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P ◀ CONTENTS ▶ Executive Commit
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P ◀ CONTENTS ▶ 3.8.1 The risk i
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P ◀ CONTENTS ▶ Corporate Govern
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P ◀ CONTENTS ▶ Corporate Govern
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P ◀ CONTENTS ▶ ‡ Compensation
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P ◀ CONTENTS ▶ SUMMARY OF COMPE
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P ◀ CONTENTS ▶ 2. COMPENSATION
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P ◀ CONTENTS ▶ Total compensati
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P ◀ CONTENTS ▶ expiration date
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P ◀ CONTENTS ▶ exercise price (
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P ◀ CONTENTS ▶ Name date of Boa
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P ◀ CONTENTS ▶ ‡ Audit fees (
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P ◀ CONTENTS ▶ Combined Annual
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P ◀ CONTENTS ▶ It is therefore
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P ◀ CONTENTS ▶ trading sessions
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P ◀ CONTENTS ▶ Combined annual
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P ◀ CONTENTS ▶ Titre Glossary 1
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P ◀ CONTENTS ▶ Intensity risk R
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P ◀ CONTENTS ▶ P ◀ CONTENTS
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P ◀ CONTENTS ▶ Responsibility f
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P ◀ CONTENTS ▶ Titre Reconcilia
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P ◀ CONTENTS ▶ Reconciliation t
Page 303 and 304:
PEFC/10-31-1190 FCBA/08-00860A Publ
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