Registration Document

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01 02 03 04 05 06 07 08 09 10 11 12 13 14 44 04 Quality of Life Services Our Motivation Solutions ‡ Our Motivation Solutions 1. ACTIVITY 4% of Group revenues Revenues: • 717 million euro (996 million U.S. dollars) (at the average exchange rate for Fiscal 2011: 1 euro = 1.3896 U.S. dollars) Source: Sodexo 1.1 Our offer Motivation: hand‑in‑hand with Quality of Life The benefits provided to employees, for example, enable companies to attract, retain, encourage and reward their employees. More than 27 million people around the world benefit from Sodexo’s solutions, delivered in three main service areas: • employee Benefits: providing attractive, easyto-use, economical solutions for transport, gifts, meals, personal care, leisure activities, education and in-home service vouchers. • Incentives and Recognition: helping companies achieve their quantitative and qualitative objectives through programs to motivate, retain and reward employees. • Public Benefits: running public allocation systems to ensure they are transparent, simple and demonetized, covering such areas as cultural activities, assistance programs, training and employment. Sodexo Registration Document Fiscal 2011 Key figures 13.7 billion euro in issue volume 3,575 employees 385,000 clients (excluding individuals) 27.4 million beneficiaries 1.1 million affiliated partners 1.2 Market trends and growth potential Market trends P ◀ CONTENTS ▶ Beyond long-term trends that promote the development of all of Sodexo’s activities, specific factors affecting Motivation Solutions include: • socioeconomic: the increasing service economy, growing numbers of working women, the search for a competitive edge, growing importance given to the human factor within organizations; • sociological: work-life balance, environmental and health concerns; • political: combating illegal work, controlling public spending. The impact of these trends varies widely according to country economic situations: Companies seeking to attract and retain talent to cope with rapidly changing markets are turning to employee motivation programs to differentiate
P ◀ CONTENTS ▶ themselves, enhance productivity and respond to the new needs of their workforce: • in industrialized countries, continuing urbanization, a growing number of workingwomen and an aging population that is working longer are creating new needs and expectations; • in emerging markets, rapid change, middle class growth, the switch to a more service-driven economy and intense competition for trained talent are generating increased demand for human resource services. 2. EMPLOYEE BENEFITS 2.1 Achievements Bulgaria ‑ Hearing employees Helping Bulgarian companies understand and improve the satisfaction and motivation of their employees is the focus of an offer jointly created by Sodexo and Adecco. The service includes an audit of current employee satisfaction and recommended measures for increasing motivation, drawing upon research findings from the Sodexo Institute for Quality of Daily Life. France ‑ Online vouchers for small business Small businesses can now use a new Internetbased retail site launched by Sodexo Motivation Solutions in France to order meal vouchers and domestic services vouchers for their employees. The service offers clients discounts and variable pricing depending on the selected delivery date, similar to online airline and train ticket sales. Designed to be quick and intuitive, the purchases can be made online easily in just three clicks. India ‑ Extra effort ensures on‑time launch Seeking to improve the productivity of its 115,000 employees working at more than 1,400 locations across India, Life Insurance Corporation of India Ltd (LIC) turned to Sodexo to help it meet the challenge with a meal vouchers Quality of Life Services 04 Our Motivation Solutions Governments and local authorities are constantly looking for efficient aid distribution solutions and are pursuing pro-active policies to improve delivery of support to disadvantaged members of society. Source: Sodexo Growth potential A market estimated at more than 140 billion euro in issue volume. Sodexo estimate benefit program. With only 20 days of lead-time, Sodexo’s team implemented, in record time, a complete network plan meeting specific regional requirements and ensuring delivery to all locations. Turkey ‑ Ramadan Gift Pass Offer To help clients to continue providing employees with donations of food, in observance of Ramadan, Sodexo launched the Ramadan Gift Pass. The service allows employees to spend their employer’s gift in a wide range of affiliated food stores and eliminates previous requirements for procuring, storing and delivering traditional food baskets – whose contents did not always match recipient preferences. 2.2 Among our clients… Banks‑Insurance BNP Paribas Group, Chile, Czech Republic, Germany, Italy, Mexico, Poland, Tunisia, Turkey. HSBC Group, Belgium, India, Mexico, Poland. PricewaterhouseCoopers, Belgium, Czech Republic, Germany, Hungary, Mexico, Philippines, Spain. IT‑Electronics IBM, Hungary, Spain, Tunisia, Venezuela. Oracle, Czech Republic, Venezuela. Sodexo Registration Document Fiscal 2011 45 01 02 03 04 05 06 07 08 09 10 11 12 13 14
Page 1 and 2: Fiscal 2011 Registration Document
Page 3 and 4: Registration Document Fiscal 2011 T
Page 5 and 6: P ◀ CONTENTS ▶ Message from Mic
Page 7 and 8: P ◀ CONTENTS ▶ History 01 01 Ou
Page 9 and 10: P ◀ CONTENTS ▶ The Fundamental
Page 11 and 12: P ◀ CONTENTS ▶ OUR MISSION Our
Page 13 and 14: P ◀ CONTENTS ▶ ‡ Our ambition
Page 15 and 16: P ◀ CONTENTS ▶ Titre Our Group
Page 17 and 18: P ◀ CONTENTS ▶ SODEXO HAS THREE
Page 19 and 20: P ◀ CONTENTS ▶ OUR AWARDS Sodex
Page 21 and 22: P ◀ CONTENTS ▶ 2. EMPLOYEES AND
Page 23 and 24: P ◀ CONTENTS ▶ DIVIDENDS PAID O
Page 25 and 26: P ◀ CONTENTS ▶ Titre Quality 1
Page 27 and 28: P ◀ CONTENTS ▶ Quality of Life
Page 29 and 30: P ◀ CONTENTS ▶ diverse data sou
Page 31 and 32: P ◀ CONTENTS ▶ commitments unde
Page 33 and 34: P ◀ CONTENTS ▶ The high economi
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Page 37 and 38: P ◀ CONTENTS ▶ 5.3 Achievements
Page 39 and 40: P ◀ CONTENTS ▶ 6.2 Market trend
Page 41 and 42: P ◀ CONTENTS ▶ 8. EDUCATION 21.
Page 43 and 44: P ◀ CONTENTS ▶ Liceo Franco Arg
Page 45: P ◀ CONTENTS ▶ Quality of Life
Page 49 and 50: P ◀ CONTENTS ▶ 4. PUBLIC BENEFI
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Page 75 and 76: P ◀ CONTENTS ▶ Titre Consolidat
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Page 79 and 80: P ◀ CONTENTS ▶ 2. FISCAL 2011 F
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P ◀ CONTENTS ▶ Consolidated inf
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P ◀ CONTENTS ▶ Companies in whi
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P ◀ CONTENTS ▶ of the date of a
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P ◀ CONTENTS ▶ ownership by the
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P ◀ CONTENTS ▶ tested for impai
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P ◀ CONTENTS ▶ If benefits unde
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P ◀ CONTENTS ▶ 2.22.3 Income ta
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P ◀ CONTENTS ▶ Fiscal 2010 (in
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P ◀ CONTENTS ▶ 4.2 Finance inco
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P ◀ CONTENTS ▶ 4.5 Property, pl
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P ◀ CONTENTS ▶ (in millions of
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P ◀ CONTENTS ▶ 4.8 Client inves
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P ◀ CONTENTS ▶ The table below
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P ◀ CONTENTS ▶ 4.11 Financial a
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P ◀ CONTENTS ▶ 4.11.4 details o
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P ◀ CONTENTS ▶ For borrowings o
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P ◀ CONTENTS ▶ 2011. These two
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P ◀ CONTENTS ▶ Currency derivat
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P ◀ CONTENTS ▶ Amounts shown in
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P ◀ CONTENTS ▶ 4.19 Provisions
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P ◀ CONTENTS ▶ 4.21 Deferred ta
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P ◀ CONTENTS ▶ Financial assets
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P ◀ CONTENTS ▶ The expected lif
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P ◀ CONTENTS ▶ 4.26.2 Principal
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P ◀ CONTENTS ▶ 5.1.1 Analysis o
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P ◀ CONTENTS ▶ Counterparty ris
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P ◀ CONTENTS ▶ France Consolida
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P ◀ CONTENTS ▶ Africa Consolida
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P ◀ CONTENTS ▶ europe Consolida
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P ◀ CONTENTS ▶ Asia, Pacific, M
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P ◀ CONTENTS ▶ ‡ Supplemental
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P ◀ CONTENTS ▶ ISo Code Countri
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P ◀ CONTENTS ▶ Growth in the Mo
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P ◀ CONTENTS ▶ At the same time
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P ◀ CONTENTS ▶ Information Titr
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P ◀ CONTENTS ▶ 2. BALANCE SHEET
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P ◀ CONTENTS ▶ 2.1.2 Property,
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P ◀ CONTENTS ▶ 5. EXCEPTIONAL I
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P ◀ CONTENTS ▶ Information on t
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P ◀ CONTENTS ▶ 13.2 Changes in
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P ◀ CONTENTS ▶ extendable on ap
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P ◀ CONTENTS ▶ 18. RELATED PART
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P ◀ CONTENTS ▶ 26. CONSOLIDATIO
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P ◀ CONTENTS ▶ (in thousands of
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P ◀ CONTENTS ▶ III - Specific v
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P ◀ CONTENTS ▶ (in euro) employ
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P ◀ CONTENTS ▶ Titre Legal 1Inf
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P ◀ CONTENTS ▶ 1.6 Registration
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P ◀ CONTENTS ▶ Legal Informatio
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P ◀ CONTENTS ▶ 2.4.2 Share owne
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P ◀ CONTENTS ▶ 2.5.2 Internatio
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P ◀ CONTENTS ▶ Shareholders - T
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P ◀ CONTENTS ▶ 2.3 Publication
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P ◀ CONTENTS ▶ 8. BENEFITS OF B
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P ◀ CONTENTS ▶ ADJUSTED SODEXO
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P ◀ CONTENTS ▶ ‡ Capital 1. S
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P ◀ CONTENTS ▶ 3. STOCK MARKET
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P ◀ CONTENTS ▶ Titre Corporate
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P ◀ CONTENTS ▶ 1.1 Composition
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P ◀ CONTENTS ▶ • Board Member
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P ◀ CONTENTS ▶ Other positions
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P ◀ CONTENTS ▶ Peter Thompson B
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P ◀ CONTENTS ▶ 2.3 Mission of t
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P ◀ CONTENTS ▶ The Audit Commit
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P ◀ CONTENTS ▶ Board has begun
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P ◀ CONTENTS ▶ 3.2 Group Polici
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P ◀ CONTENTS ▶ 3.2.5 Informatio
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P ◀ CONTENTS ▶ Executive Commit
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P ◀ CONTENTS ▶ 3.8.1 The risk i
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P ◀ CONTENTS ▶ Corporate Govern
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P ◀ CONTENTS ▶ Corporate Govern
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P ◀ CONTENTS ▶ ‡ Compensation
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P ◀ CONTENTS ▶ SUMMARY OF COMPE
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P ◀ CONTENTS ▶ 2. COMPENSATION
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P ◀ CONTENTS ▶ Total compensati
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P ◀ CONTENTS ▶ expiration date
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P ◀ CONTENTS ▶ exercise price (
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P ◀ CONTENTS ▶ Name date of Boa
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P ◀ CONTENTS ▶ ‡ Audit fees (
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P ◀ CONTENTS ▶ Combined Annual
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P ◀ CONTENTS ▶ It is therefore
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P ◀ CONTENTS ▶ trading sessions
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P ◀ CONTENTS ▶ Combined annual
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P ◀ CONTENTS ▶ Titre Glossary 1
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P ◀ CONTENTS ▶ Intensity risk R
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P ◀ CONTENTS ▶ P ◀ CONTENTS
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P ◀ CONTENTS ▶ Responsibility f
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P ◀ CONTENTS ▶ Titre Reconcilia
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P ◀ CONTENTS ▶ Reconciliation t
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PEFC/10-31-1190 FCBA/08-00860A Publ
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