Registration Document

01
02
03
04
05
06
07
08
09
10
11
12
13
14
64
05
Economic and Social Responsibility and Sustainable Development
Sustainable Development
analysis of performance allows Sodexo to spot trends
and patterns for the business, geography, segments,
commitments and their inter-linkage, as well as to
identify best practices. Key Performance Indicators
are reviewed annually to ensure that they continue
to allow Sodexo to measure the impact of the actions
implemented.
In Fiscal 2011, most relevant sites in 48 countries
representing 98% of Group revenues were inventoried
and each participating site received a certificate of
completion to recognize their contribution.
1.3 Defining guidelines for our
sustainability commitments
The Subject Matter working groups defined a set
of guidelines aimed at understanding the risks and
opportunities for Sodexo’s business and in order to
Sodexo Registration Document Fiscal 2011
P ◀ CONTENTS ▶
create and foster “awareness and behavior” steps for
Sodexo’s employees in the sites where they operate, to
track the progress made during the year and to define
the course of action for the next year(s).
1.4 Increased focus on stakeholder
engagement
To better define the future course of actions on
stakeholder engagement, seminars, committees
and meetings were organized with our partnering
organizations, the World Wildlife Fund (WWF)
and Business for Social Responsibility (BSR). A
stakeholder engagement plan has been established
to define the first set of actions to be taken. The
plan includes the creation of issue-specific “Multi-
Stakeholder Panels” in select countries and a Waste
Program.