Environmental Management System Manual - Miami-Dade Portal

Miami-Dade Transit Person resp Prepared by Reviewed by Approved by
EMS Procedure
Akbar Sharifi Akbar Sharifi EMS Team
EP 4.5.3-1 Nonconformity, Corrective Action and Preventive Action
5.1 The EMS Audit Team will record any nonconformance findings identified during an
Internal EMS Audit on EP 4.5.3-1FA Corrective Action Request (CAR) form. The
element within the ISO 14001 Standard associated with the nonconformance finding
should also be recorded if applicable. For example, 4.6 Management Review.
5.2 The EMS Audit Team will keep a listing of all Corrective Action Requests (CARs) issued
during the audit and record them on EP 4.5.3-1FB Corrective Action Request Log form.
5.3 The EMS Audit Team member discovering the findings will describe the nature of the
nonconformance on a CAR form and forward it to the Department Manager responsible
for the area being audited. The EMS Audit Team member will keep a copy of the CAR
form and forward it to the EMS Management Representative along with the Log sheet and
other relevant documentation at the end of the EMS audit.
5.4 The Department Manager responsible for the area being audited will complete the CAR
form by identifying the root cause, developing short and long term corrective actions, and
preventive actions, as appropriate.
5.4.1 The Department Managers that receive the CARs are responsible for returning
them to the EMS Management Representative within ten working days.
5.5 All steps taken in the corrective action are documented on the CAR. Additional
information can be attained to provide supporting documentation.
5.6 Upon receiving a response to the CAR the EMS Management Representative will contact
the relevant EMS Audit Team members to verify the completion and effectiveness of the
long term action. Verification will be documented on the original CAR then returned and
maintained by the EMS Management Representative or designated personnel.
5.7 The EP 4.5.3-1FC Preventive Action Proposal (PAP) form will be used to document
observations, employee concerns or suggestions for an area to prevent a
nonconformance from occurring. The PAP form will be issued to and completed by the
Supervisor of the area where the preventive action is needed. The Supervisor will forward
the PAP response to the EMS Management Representative.
5.8 The Preventive Action Proposal (PAP) will be review by the EMS Management
Representative or the core EMS Team as appropriate, to determine if the preventive
action is feasible.
5.9 The EMS Management Representative must review and sign all issued CARs and PAPs.
5.10 Internal EMS Auditing, Environmental Compliance Evaluations, and third party (outside)
auditing will be incorporated in the MDT Metromover Facility EMS Corrective and
Preventive Action Program, as appropriate.
5.11 Nonconformance findings and CARs from Internal EMS Audits, Environmental
Compliance Evaluations, inspections, accidents, and other observations must receive
timely corrective action. CARs requiring more than 90 days completing must have senior
management approval.
5.12 The EMS Management Representative is responsible for recording and distributing any
changes to documented procedures resulting from corrective and preventive action. This
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