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Environmental Management System Manual - Miami-Dade Portal

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<strong>Miami</strong>-<strong>Dade</strong> Transit Verification Originator Revised Approved Issued<br />

Metromover Maintenance Facility<br />

EMS Procedure<br />

EP-4.4.3-1 Communication<br />

Initials<br />

4.1 Refer to EP-4.4.4-2 EMS Related Definitions Procedure<br />

5.0 Process<br />

5.1 Internal Communication<br />

Print date:<br />

02/10/2010<br />

Akbar<br />

Sharifi, P.E.<br />

Akbar<br />

Sharifi, P.E.<br />

Date 08/27/2009 02/10/2010<br />

5.1.1 Suggestions, recommendations, issues, concerns, ideas or activities associated with<br />

environmental issues raised by the employees will be directed to the EMS <strong>Management</strong><br />

Representative by the following:<br />

i) Supervisor<br />

ii) EMS Team member<br />

iii) Employee suggestion box<br />

iv) Internal e-mail system<br />

v) Periodic supervisor communications meetings<br />

5.1.2 Changes or additions to the environmental policy and procedures will be communicated to<br />

the affected supervisors by the EMS Team through the e-mail system or through meetings.<br />

Supervisors will then communicate the changes to their employees through training<br />

sessions, as necessary.<br />

5.1.3 Whenever possible, the EMS Team will use existing media to communicate internally with<br />

employees. The Internet/Intranet, employee newsletter and bulletin-boards will be used as<br />

media to communicate and post general information about the environment and the EMS,<br />

including but not limited to environmental awareness postings, eco-friendly tips, the<br />

<strong>Environmental</strong> Policy, self guided information seminars and awards.<br />

5.2 External Communication<br />

5.2.1 <strong>Environmental</strong> inquires and complaints communicated by interest parties should be<br />

forwarded to the MDT Metromover Facility EMS <strong>Management</strong> Representative. The EMS<br />

<strong>Management</strong> Representative will review inquiries on a case-by-case basis and document<br />

the non routine inquires in the ED- 4.4.3-2 (F) <strong>Environmental</strong> Communication<br />

Occurrence forms. The completed form and related documentation (attachments) will<br />

become hard copy records maintained by the EMS <strong>Management</strong> Representative. The<br />

information on the form includes:<br />

i) Date and time of communication<br />

WARNING! This document is uncontrolled when printed. Page 3 of 4<br />

Previous versions or printed copies may be obsolete. Verify current revisions using the EMS web site.

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