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WHAT IS 80/20?
Peace of Mind
Customer Support
It’s important that you get the information, assistance and answers you
need when you need them. You don’t want to spend time navigating
through a stream of prompts or being passed from one person to another.
At 80/20 our phone is answered by a live person who will quickly direct
you to the right person. Our hours of operation are from 7:00 a.m. to
5:30 p.m. ET and if you need after-hours assistance we
have personnel available.
If you prefer the convenience of online assistance
we offer live chat sessions to accommodate your
schedule and provide interactive support. You
can expect prompt responses and useful information.
Online
Assistance
Live
Chat
From product questions to order tracking or design
assistance, we have an extensive network of
support specialists ready to help through a variety of
communication channels. Whether you prefer email,
phone, or live chats, you’ll work with knowledgeable
and experienced personnel to get the dedicated
attention and information you need in a quick, concise manner.
Contact a Representative today for product information, design
assistance, order tracking, or any other questions you may have.
Local Distributor Network
80/20 has an extensive network of local distributors to serve your fullcycle
needs. These specialists provide a range of services from on-site
demonstrations and evaluations to after-order assistance.
Your local distributor is there for you throughout every stage of the 80/20
experience. Even before you begin designing your solution, technicians
can visit your business to provide a review of your equipment and
processes. You’ll find that distributors have “80/20 eyes.” They can see
places and procedures where 80/20 products and services will help
speed up product lifecycles, cut your costs, or create synergies.
Local distributors are also available for recommendations on integrating
80/20 with your current equipment and resources. 80/20 partners with
distributors focused on a robust line card able to serve a diverse industry
base and accommodate your total-project requirements.
Distributor
Lookup
Use the Distributor
Lookup tool to find your
local 80/20 partner. Visit
8020.net/distributor-support
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For the most up to date information on 80/20 ® visit 8020.net