3980xpi Users Manual - Data I/O Corporation
3980xpi Users Manual - Data I/O Corporation
3980xpi Users Manual - Data I/O Corporation
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Device Insertion Error When Using Elastomeric Pad<br />
Probable Cause Solution<br />
Device inserted<br />
improperly<br />
Messages<br />
Ensure that the device is properly justified in the socket or properly<br />
oriented in the MatchBook.<br />
WARNING:Do not press on the lid of the MatchBook to<br />
improve continuity. It compresses the pad, scratches and<br />
dents the base, and bends the pins on the device.<br />
Faulty device(s) Check the device for bent or damaged pins/leads. Repeat the operation<br />
with similar devices from the same manufacturer, and from other<br />
manufacturers. If the operation proves successful with similar devices,<br />
then the suspect part is probably defective.<br />
If the device has been in circuit or in a test or burn in socket, it may<br />
have bent pins. If so, it is not likely that the device will be able to be<br />
programmed with an elastomeric base. A PPI adapter with a discrete<br />
socket may be required to successfully program the device.<br />
Pad is dirty or worn Examine the pad for debris and wear. Clean or replace the pad as<br />
necessary. Refer to documentation for cleaning and replacement<br />
instructions.<br />
A raised or discolored pad is not necessarily bad. Examine it carefully<br />
prior to changing it.<br />
Base is dirty or worn Separate the compression ring from the base and examine the base<br />
with a magnifying glass or microscope. If any gold has worn off or<br />
there are scratches or dents in the gold traces, replace the base.<br />
Possible defect in<br />
programmer software<br />
associated with continuity<br />
check<br />
Continuity problem with<br />
device/programmer<br />
interface<br />
If this error occurs during an attempt to load the device (via Load<br />
Device from the Main Menu), disable the Continuity Check parameter<br />
(change from Y to N) in the Programming Parameters screen (via<br />
More/Configure system/Edit/ Programming options from the Main<br />
Menu). If the device is loaded successfully without insertion errors, try<br />
to program the device. If the device programs successfully, you've<br />
found a reasonable workaround.<br />
Note: Contact <strong>Data</strong> I/O Customer Support and report your<br />
findings.<br />
If following the steps described in the previous section causes the<br />
device to fail programming, a subtle continuity problem may exist.<br />
Workaround: Refer to your programmer's Device List and note the<br />
earliest version of the device that is supported by your programmer.<br />
Boot your programmer with any previous software version that<br />
supports the device and attempt the operation again. If the operation<br />
is successful with the earlier software, then you've found a temporary<br />
workaround.<br />
Note: Contact <strong>Data</strong> I/O Customer Support and report your<br />
findings.<br />
<strong>3980xpi</strong>/3980/3900/2900 User <strong>Manual</strong> 6-11
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