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Servicios de Abastecimiento y Saneamiento - La Tribuna del Agua

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WATER SUPPLY AND SANITATION SERVICES<br />

• Every user has to pay for the service, including<br />

public users. A free service triggers is water<br />

misuse and abuse.<br />

• Cross-subsidising should be avoi<strong>de</strong>d as much<br />

as possible. If it is necessary to subsidise the less<br />

well-off, then it sholud be done in a direct way.<br />

• Long-term financial planning for the services,<br />

given that this is the only way to ensure investments<br />

and combine them with cost recovery and<br />

solidarity. Subsidies have to be a possibility to finance<br />

construction costs for water infrastructures<br />

and not maintenance, exploitation, replacement<br />

and environmental costs, as long as this is possible<br />

for those with a lower payment capability.<br />

• All users – urban, industrial and agricultural –<br />

should take on their portion of responsibility.<br />

Business mo<strong>de</strong>ls for water services need re<strong>de</strong>fining:<br />

The steady drop in availability and consumption<br />

in many local spheres as a consequence of<br />

global change and new <strong>de</strong>mand management policies<br />

is conditioning economic results of service<br />

operators as these <strong>de</strong>pend greatly on the volume<br />

being managed.<br />

The operation of water services has expan<strong>de</strong>d<br />

into fields and responsibilities that were never previously<br />

consi<strong>de</strong>red, such as those of management<br />

and treatment of storms or flood prevention. These<br />

new responsibilities increase costs and should<br />

be inclu<strong>de</strong>d in the equations that financially regulate<br />

the services. Furthermore, the new challenges<br />

require greater effort from R+D, the costs of which<br />

should also be viewed as part of the service costs.<br />

It is necessary to organise the complete<br />

and sustainable recovery of costs.<br />

28<br />

The urgent need for<br />

integrated efficiency<br />

POSITIONING DOCUMENT<br />

Efficiency in managing resources, infrastructu-<br />

res and water services needs to filter through into<br />

all the <strong>de</strong>cision-making processes – from strategic<br />

planning to the operation of systems in normal<br />

circumstances and during contingencies. In fact,<br />

management mo<strong>de</strong>ls that integrate the com-<br />

plete service cycle (supply, sanitation and reuse)<br />

into one sole manager are usually highly efficient.<br />

Efficiency should be valued and its more glo-<br />

bal acceptance pursued through all the environ-<br />

mental, social and economic consi<strong>de</strong>rations of the<br />

many players that intervene in the various water<br />

management processes in the urban medium. The<br />

presence of energy has been growing in importance<br />

in the solutions for emerging challenges in<br />

water management – from the greater legal requirements<br />

in quality for the various uses to the<br />

inclusion of alternative resources such as <strong>de</strong>salination,<br />

including protecting water bodies subject<br />

to discharges to intensive sanitation processes for<br />

sewage water. Any new solution must be accompanied<br />

by a complete evaluation of its efficiency<br />

and energy needs in its implementation and operation.<br />

Global systems evaluation and their various<br />

options based on water esteems and ecological<br />

footprints or within parameters such as virtual<br />

water nee<strong>de</strong>d in each case are mechanisms that<br />

facilitate a complete analysis.<br />

Guaranteeing the supply is a commitment for<br />

the manager. This requires regulation, mo<strong>de</strong>ls and<br />

efficient management and tools to un<strong>de</strong>take ope-

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