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Version 2008 - ABAS Software AG

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9. Service<br />

Our customers are supported by <strong>ABAS</strong> and authorized abas software<br />

partners. All have the business know-how, experience with all of the<br />

most up-to-date IT technology and an extensive knowledge of many<br />

industry sectors.<br />

9.1. On-site service by the software<br />

partners<br />

<strong>ABAS</strong> co-operates with more than 50 partners in Germany, Bulgaria,<br />

France, Italy, the Netherlands, Austria, Romania, Spain, Switzerland,<br />

Slovakia, Slovenia, Czech Republic, Turkey, Hungary, Egypt, Australia,<br />

China, Hong Kong, Indonesia, India, Iran, Jordan, Malaysia, Mexico,<br />

Saudi Arabia, Sri Lanka, Syria, Thailand, USA, UEA and Vietnam. The<br />

partner network is continuously expanded.<br />

<strong>ABAS</strong> <strong>Software</strong> <strong>AG</strong> has established a qualified partner network of IT<br />

organizational and application consultants in order to provide support to<br />

their customers. The abas software partners provide on-site support and a<br />

range of services including implementation, hardware and network<br />

support, customization and helpdesk. The abas software partners ensure<br />

quick reaction times and a high quality service throughout the world.<br />

On-site service:<br />

• Organizational consulting<br />

• Project management and processing<br />

• Customization<br />

• <strong>Software</strong> implementation<br />

• Installation<br />

• Helpdesk service<br />

• <strong>Software</strong> maintenance<br />

• Hardware, networks and more.<br />

9.2. Keeping up-to-date with <strong>ABAS</strong><br />

Constantly up-to-date information about abas Business <strong>Software</strong> - from<br />

the customer web site, mailing lists, the abas newsletter, user groups or<br />

at the annual abas customer forum. Tell <strong>ABAS</strong> what you think: We are<br />

always open to requests and suggestions!<br />

Your on-site contact persons are the authorized abas software partners,<br />

but the contact to the software manufacturer, <strong>ABAS</strong> <strong>Software</strong> <strong>AG</strong>,<br />

remains. You can access detailed information concerning abas Business<br />

<strong>Software</strong> via different communication channels.<br />

138/140<br />

<strong>2008</strong><br />

<strong>2008</strong>

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