 Apple Technician Guide MacBook Pro (15-inch, Mid ... - tim.id.au

2010-08-05
Deep Dive
Check Result Action CSC
1. Verify if SD card inserts
correctly.
2. Verify if the SD card shows up
on the desktop or in System
Profiler.
3. Unlock the customer SD Card
and verify if it can be read and
written on system.
Camera Issues
Yes Go to step 2.
No Go to Symptom table “SD
Memory card Will Not Insert
Into Slot.”
Yes Go to step 3
No Check if a known-good SD
Memory card can read and
write correctly on system.
-If yes, redirect customer to
SD card vendor for faulty/
unsupported card.
-If no, replace logic board for
damaged SD card slot.
Yes System is functional.
No Check if a known-good SD
Memory card can read and
write correctly on system.
If yes, redirect customer to
SD card vendor for faulty/
unsupported card. If no,
replace logic board for
damaged SD card slot.
Unlikely cause: battery, top case, hard drive, optical drive, fan, speakers, microphone
Quick Check
Symptoms Quick Check
Camera Issues
• Camera not detected
• No green LED for camera
• Excessive blooming
• Poor White Balance
• Poor Focus
• Green image
• Image distortion
M17
M17
1. Launch System Profiler and confirm that built-in
iSight camera are visible.
2. Verify camera lens and glass panel are clean and
free of contaminants. Use provided cleaning cloth
to clean glass panel if needed.
3. Launch PhotoBooth to verify if the green
indicator LED near the camera lens turns on and
that the image quality is acceptable.
MacBook Pro (15-inch, Mid 2010) Symptom Charts — Input/Output Devices 102