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 Apple Technician Guide MacBook Pro (15-inch, Mid ... - tim.id.au

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2010-08-05<br />

Power Adapter Issue<br />

Unlikely c<strong>au</strong>se: logic board, RAM, display assembly, hard drive, optical drive, top case, speakers,<br />

camera, microphone<br />

Quick Check<br />

Symptom Quick Check<br />

Power Adapter Issue<br />

• No power<br />

• No Power LED<br />

• Non-operational<br />

• Stuck /broken pin<br />

Deep Dive<br />

1. Connect AC adapters MagSafe connector to the<br />

computer. The LED on the connector should be<br />

green or amber.<br />

2. Verify power cord, or plug, is firmly attached to<br />

AC adapter.<br />

3. Verify AC power source is supplying AC power.<br />

4. Check for dirty or stuck pins on the MagSafe<br />

connectors, both on the adapter and the<br />

computer. Use and cleaning of power adapter<br />

with MagSafe<br />

5. Reset SMC by pressing the (left) Shift-Control-<br />

Option keys along with the power button once.<br />

Check Result Action Code<br />

1. Verify if the MagSafe LED<br />

is green or amber while<br />

connecting a known-good AC<br />

adapter on customer system.<br />

2. Verfiy that the unit runs on<br />

a known-good AC power<br />

adapter only.<br />

3. Verify the MagSafe LED<br />

is green or amber while<br />

connecting known-good<br />

power adapter on customer<br />

system.<br />

Yes SMC on logic board senses AC<br />

power adapter and enabled<br />

power. Go to step 4.<br />

No Verify MagSafe interconnect<br />

board is connected to logic<br />

board. Go to step 2<br />

Yes Issued resolved. P99<br />

No Replace the MagSafe<br />

interconnect board. Go to<br />

step 3.<br />

Yes Bad MagSafe interconnect<br />

board. Issue resolved.<br />

No Go to step 4<br />

X03<br />

<strong>MacBook</strong> <strong>Pro</strong> (<strong>15</strong>-<strong>inch</strong>, <strong>M<strong>id</strong></strong> 2010) Symptom Charts — Startup and Power Issues 45

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