Apple Technician Guide MacBook Pro (15-inch, Mid ... - tim.id.au
Apple Technician Guide MacBook Pro (15-inch, Mid ... - tim.id.au
Apple Technician Guide MacBook Pro (15-inch, Mid ... - tim.id.au
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2010-08-05<br />
Power Adapter Issue<br />
Unlikely c<strong>au</strong>se: logic board, RAM, display assembly, hard drive, optical drive, top case, speakers,<br />
camera, microphone<br />
Quick Check<br />
Symptom Quick Check<br />
Power Adapter Issue<br />
• No power<br />
• No Power LED<br />
• Non-operational<br />
• Stuck /broken pin<br />
Deep Dive<br />
1. Connect AC adapters MagSafe connector to the<br />
computer. The LED on the connector should be<br />
green or amber.<br />
2. Verify power cord, or plug, is firmly attached to<br />
AC adapter.<br />
3. Verify AC power source is supplying AC power.<br />
4. Check for dirty or stuck pins on the MagSafe<br />
connectors, both on the adapter and the<br />
computer. Use and cleaning of power adapter<br />
with MagSafe<br />
5. Reset SMC by pressing the (left) Shift-Control-<br />
Option keys along with the power button once.<br />
Check Result Action Code<br />
1. Verify if the MagSafe LED<br />
is green or amber while<br />
connecting a known-good AC<br />
adapter on customer system.<br />
2. Verfiy that the unit runs on<br />
a known-good AC power<br />
adapter only.<br />
3. Verify the MagSafe LED<br />
is green or amber while<br />
connecting known-good<br />
power adapter on customer<br />
system.<br />
Yes SMC on logic board senses AC<br />
power adapter and enabled<br />
power. Go to step 4.<br />
No Verify MagSafe interconnect<br />
board is connected to logic<br />
board. Go to step 2<br />
Yes Issued resolved. P99<br />
No Replace the MagSafe<br />
interconnect board. Go to<br />
step 3.<br />
Yes Bad MagSafe interconnect<br />
board. Issue resolved.<br />
No Go to step 4<br />
X03<br />
<strong>MacBook</strong> <strong>Pro</strong> (<strong>15</strong>-<strong>inch</strong>, <strong>M<strong>id</strong></strong> 2010) Symptom Charts — Startup and Power Issues 45