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 Apple Technician Guide MacBook Pro (15-inch, Mid ... - tim.id.au

 Apple Technician Guide MacBook Pro (15-inch, Mid ... - tim.id.au

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2010-08-05<br />

Mechanical/Physical Damage<br />

Quick Check<br />

Symptom Quick Check<br />

Mechanical/Physical Damage<br />

• Broken glass<br />

• Broken hinge<br />

• Stripped screw/head<br />

• Stripped screw boss<br />

• Dent or scratch to chassis<br />

Cosmetic Defects<br />

Quick Check<br />

Symptom Quick Check<br />

Cosmetic Defects<br />

• Cracked LCD<br />

• Scorched or melted LCD<br />

• LCD impact damage<br />

Uncategorized Symptom<br />

Quick Check<br />

Symptom Quick Check<br />

Uncategorized Symptom<br />

Unable to locate appropriate<br />

symptom code<br />

1. Determine damage c<strong>au</strong>sed by user/technician<br />

environment, acc<strong>id</strong>ental damage, or abuse.<br />

2. Inform user/technician the failures are not<br />

covered by <strong>Apple</strong> warranties. Refer to<br />

http://www.apple.com/legal/warranty<br />

1. Determine damage c<strong>au</strong>sed by user/technician<br />

environment, acc<strong>id</strong>ental damage, or abuse.<br />

2. Inform user/technician the failures are not<br />

covered by <strong>Apple</strong> warranties. Refer to<br />

http://www.apple.com/legal/warranty<br />

Verify whether existing symptom code applies to the<br />

issue reported by the user. If not, document reported<br />

symptom and send feedback to smfeedback@apple.<br />

com stating that a suitable symptom code could not<br />

be found.<br />

<strong>MacBook</strong> <strong>Pro</strong> (<strong>15</strong>-<strong>inch</strong>, <strong>M<strong>id</strong></strong> 2010) Symptom Charts — Display 74

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