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 Apple Technician Guide MacBook Pro (15-inch, Mid ... - tim.id.au

 Apple Technician Guide MacBook Pro (15-inch, Mid ... - tim.id.au

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2010-08-05<br />

Deep Dive<br />

Check Result Action Code<br />

1. Verify if he Built-in iSight<br />

camera is available in the<br />

<strong>Apple</strong> System <strong>Pro</strong>filer USB list<br />

of devices.<br />

2. L<strong>au</strong>nch PhotoBooth. Verify<br />

if acquired image appears<br />

normal.<br />

3. L<strong>au</strong>nch PhotoBooth. Verify if<br />

green LED near camera lens<br />

turns ON and image appears<br />

normal.<br />

4. L<strong>au</strong>nch PhotoBooth. Verify if<br />

green LED near camera lens<br />

turns ON and image appears<br />

normal.<br />

Yes Camera recognized. Go to<br />

step 2<br />

No Inspect and reseat camera<br />

cable connection on logic<br />

board. Go to step 2..<br />

Yes iSight camera functioning. Go<br />

to step 3<br />

No Clean glass for dust presence.<br />

Go to step 3<br />

Yes iSight camera functioning.<br />

Obtain additional information<br />

from user. Return system to<br />

user.<br />

No Replace Display clamshell<br />

(camera and cable are part of<br />

clamshell) Go to step 4.<br />

Yes iSight camera functioning.<br />

Issue resolved<br />

<strong>MacBook</strong> <strong>Pro</strong> (<strong>15</strong>-<strong>inch</strong>, <strong>M<strong>id</strong></strong> 2010) Symptom Charts — Input/Output Devices 103<br />

L17<br />

No Replace logic board. . M13<br />

FireWire Port Not Recognizing Known Devices<br />

Unlikely c<strong>au</strong>se: LCD, logic, optical drive, hard drive<br />

Quick Check<br />

Symptom Quick Check<br />

FireWire Port is not recognizing<br />

known devices<br />

Attached FireWire device like<br />

digital camera or mass storage<br />

drive not recognized by the system<br />

1. Check for latest software update.<br />

2. Use <strong>Apple</strong> System <strong>Pro</strong>filer to verify the computer<br />

recognizes the FireWire bus.<br />

3. Test port by connecting to another computer<br />

using FireWire Target Disk Mode.<br />

4. Verify the FireWire cable is good.<br />

5. Verify a self powered FireWire device is getting<br />

power

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