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 Apple Technician Guide MacBook Pro (15-inch, Mid ... - tim.id.au

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2010-08-05<br />

Deep Dive<br />

Check Result Action Code<br />

1. Verify that optical drive is listed<br />

in the device tree for SATA<br />

devices in System <strong>Pro</strong>filer.<br />

2. Check that both connections<br />

of the optical drive flex<br />

cable between logic board<br />

and optical drive are secure.<br />

Visually inspect cables and<br />

connectors for any debris,<br />

damage, or bent pins. Verify<br />

if optical drive is now listed in<br />

System <strong>Pro</strong>filer.<br />

3. Replace optical drive cable<br />

with a known good one. Verify<br />

if optical drive is now listed in<br />

System <strong>Pro</strong>filer.<br />

4. Install and test a known-good<br />

optical drive with replacement<br />

flex cable. Verify if optical drive<br />

is now listed in System <strong>Pro</strong>filer.<br />

Optical Drive Noisy<br />

Yes Issue resolved.<br />

No Go to step 2.<br />

Yes Issue resolved.<br />

No Replace any damaged cables<br />

and retest. If connections<br />

are good and with no visible<br />

cable damage, go to step 3.<br />

Yes Replace user optical drive<br />

cable. Issue resolved.<br />

No Go to step 4.<br />

Unlikely c<strong>au</strong>se: LCD, speakers, fan, camera, microphone<br />

Quick Check<br />

Symptom Quick Check<br />

Optical Drive Noisy<br />

• Noise during boot<br />

• Noise during operation<br />

• Noise when drive is copying or<br />

writing data<br />

Yes Replace user optical drive.<br />

Issue resolved.<br />

X03<br />

X03<br />

J01<br />

No Replace the logic board. M19<br />

1. Test optical media in another drive of the same<br />

type in same type of computer to rule out media<br />

issue.<br />

2. Check with known-good discs. Install discs that<br />

came with the computer.<br />

3. Check to see if noise occurs without media in the<br />

drive. If so, check for hard drive and fan c<strong>au</strong>sed<br />

noise.<br />

4. Check for available firmware /software updates.<br />

<strong>MacBook</strong> <strong>Pro</strong> (<strong>15</strong>-<strong>inch</strong>, <strong>M<strong>id</strong></strong> 2010) Symptom Charts — Mass Storage 83

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