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 Apple Technician Guide MacBook Pro (15-inch, Mid ... - tim.id.au

 Apple Technician Guide MacBook Pro (15-inch, Mid ... - tim.id.au

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2010-08-05<br />

Display<br />

Display Anomalies<br />

Quick Check<br />

Symptom Quick Check<br />

Display Anomalies<br />

• Incorrect/missing colors<br />

• Distorted/blurred image<br />

• Pixel anomalies<br />

• Vertical/horizontal lines<br />

• Non-uniform brightness<br />

• Image flicker<br />

• Image persistence<br />

Deep Dive: General<br />

1. Check display preferences for use of custom<br />

display profile.<br />

2. Check brightness setting.<br />

3. Check for Software Updates.<br />

4. Clean glass panel while checking for dust/debris.<br />

5. Go to Deep Dive: General<br />

Check Result Action Code<br />

1. Verify if user’s issue is incorrect/<br />

missing colors.<br />

2. Verify if user’s issue is distorted/<br />

blurred image.<br />

3. Verify if user’s issue is bright or<br />

dark pixel anomalies.<br />

4. Verify if user’s issue is vertical or<br />

horizontal lines.<br />

5. Verify if user’s issue is nonuniform<br />

brightness.<br />

Yes Go to Incorrect/Missing<br />

Colors Deep Dive.<br />

No Go to step 2.<br />

Yes Go to Distorted/Blurred<br />

Image Deep Dive.<br />

No Go to step 3.<br />

Yes Go to Pixel Anomalies Deep<br />

Dive.<br />

No Go to step 4.<br />

Yes Go to Vertical/Horizontal<br />

Lines Deep Dive.<br />

No Go to step 5.<br />

Yes Go to Non-uniform<br />

Brightness Deep Dive.<br />

No LCD functioning OK.<br />

<strong>MacBook</strong> <strong>Pro</strong> (<strong>15</strong>-<strong>inch</strong>, <strong>M<strong>id</strong></strong> 2010) Symptom Charts — Display 64

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