 Apple Technician Guide MacBook Pro (15-inch, Mid ... - tim.id.au

2010-08-05
2. According to optical drive
model, verify if drive can read
all supported types of knowngood
optical media (CD , DVD,
etc)
3. Reseat optical cable on logic
board and drive ends and
retest. If issue persists, replace
optical drive cable with a
known good one. Verify if
optical drive now performs the
desired read/write operations.
4. Install and test a known-good
optical drive with replacement
flex cable. Verify if optical drive
now performs the desired
read/write operations.
Yes Go to step 6
No Reading CD only or DVD only
indicates a laser issue, replace
optical drive.
Optical drive cannot read any
media reliably, go to step 3.
Yes Replace user optical drive
cable. Issue resolved.
No Go to step 4.
Optical Drive Not Recognized/Mount
Unlikely cause: LCD, speakers, fan, camera, microphone
Quick Check
Symptom Quick Check
Optical Drive Not Recognized/
Mount
• Discs inject and eject, but do
not appear in Finder
Yes Replace user optical drive.
Issue resolved.
J03
X03
J01
No Replace logic board M19
1. Use Apple System Profiler ATA section to see if
the optical drive appears.
2. Serial-ATA section of Apple System Profiler will
show any media inserted.
3. Check Finder Preferences: General and make sure
“CD’s, DVD’s and iPods” is checked under “Show
these items on the Desktop.”
4. Check both CD and DVD media. If only one type
of media is recognized, there might be a laser
related issue.
MacBook Pro (15-inch, Mid 2010) Symptom Charts — Mass Storage 82