 Apple Technician Guide MacBook Pro (15-inch, Mid ... - tim.id.au

2010-08-05
Deep Dive
Check Result Action Code
1. Boot from Restore DVD and
launch Disk Utility. Verify if
hard drive is available for Disk
Utility to repair.
2. Verify if Disk Utility mounts
drive and repairs disk and
permissions successfully.
3. Reseat hard drive flex cable
on logic board and drive ends
and retest. If issue persists,
substitute a known-good
bootable hard drive, and
verify if computer starts up to
desktop.
4. After reseating hard drive flex
cable connections, verify if
known-good hard drive starts
up to desktop.
5. Replace hard drive flex cable,
retest with known-good
bootable hard drive and verify
if system starts up to desktop.
6. Verify if user’s hard drive start
up successfully.
7. Partition, erase & install Mac
OS on user’s hard drive. Verify
if OS install completes without
error and that system starts up
successfully.
8. Replace user’s hard drive. Does
drive format correctly with a
GUID partition map and install
Mac OS without errors.
Yes Go to step 2.
No Go to step 3.
Yes Restart computer, go to step
6.
No - If computer has not been
verified with a known-good
hard drive, go to step 3;
-Otherwise, go to step 7.
Yes Reinstall user drive, go to step
2.
No Continue to use knowngood
bootable hard drive to
determine root cause. Go to
step 4.
Yes Reinstall user drive, go to step
2.
No Suspect hard drive flex cable,
go to step 5.
Yes Install user drive, go to step 2. X03
No Replace logic board. M19
Yes Issue resolved.
No Restore or replace user’s hard
drive, go to step 7.
Yes Issue resolved.
No Hard drive appears to be
defective. Go to step 8.
Yes Issue resolved. H01
No Hard drive and flex cable
replaced without success,
replace logic board.
M19
MacBook Pro (15-inch, Mid 2010) Symptom Charts — Mass Storage 77