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 Apple Technician Guide MacBook Pro (15-inch, Mid ... - tim.id.au

 Apple Technician Guide MacBook Pro (15-inch, Mid ... - tim.id.au

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2010-08-05<br />

7. Verify if a known-good<br />

trackpad works.<br />

Yes Replace user trackpad<br />

according to symptom found.<br />

-No Mouse/trackpad response<br />

-Trackpad cursor not tracking<br />

properly<br />

-Trackpad click button issues<br />

K02<br />

K12<br />

K13<br />

No Replace logic board. M16<br />

Built-in Keyboard Has Dim or No Keyboard Backlight<br />

Unlikely c<strong>au</strong>se: LCD, hard drive, optical drive<br />

Quick Check<br />

Symptom Quick Check<br />

Built-in Keyboard Has Dim or No<br />

Backlight<br />

• In darkened room, keyboard<br />

backlight does not come on or<br />

is dim.<br />

Deep Dive<br />

1. Make sure this computer model has a keyboard<br />

backlight option by checking the configuration<br />

label in the battery bay.<br />

2. Make sure that keyboard backlight is turned on<br />

and brightness turned up.<br />

3. Block the ambient light sensor to simulate<br />

darkened room.<br />

Check Result Action Code<br />

1. Cover the Ambient Light<br />

Sensor located near camera.<br />

Verify if the display dims<br />

2. Cover the ambient light<br />

sensor again and press the<br />

F6 keyboard key. Verify if<br />

keyboard backlight works.<br />

Yes Ambient light sensor is<br />

working. Go to step 2.<br />

No Go to step 3.<br />

Yes Issue resolved.<br />

No Go to step 4.<br />

<strong>MacBook</strong> <strong>Pro</strong> (<strong>15</strong>-<strong>inch</strong>, <strong>M<strong>id</strong></strong> 2010) Symptom Charts — Input/Output Devices 91

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